- Manager Career Feature
Facility Manager Job Profile
Facility Manager jobs encompass different kinds of commercial businesses that have some common required skills, and some different, depending on the type of facility. It can be a very lucrative career, and one you can learn from ''hands-on'' experience.
Hotel manager jobs and Property manager jobs are very similar, with slight differences such as nightly rentals versus monthly apartment rentals. House manager jobs, can be similar and different such as overseeing a large estate or managing a sobriety living house. Spa manager jobs and airport manager jobs don't have too much in common on the surface, but they both involve overseeing facilities, dealing with subcontractors or vendors renting space.
All facility manager jobs may involve overseeing commercial heating and cooling, plumbing, customer issues, safety and liability issues, as well as accounting and people management techniques. A varied background in building maintenance, accounting, sales, and multi-tasking is a plus in all facility management jobs. We will look at some of the individual facility manager jobs, and what they may entail.
Spa Manager jobs
A spa manager may actually be managing a spa in a large resort, cruise ship or a free standing spa retreat. They may offer services that range from massages, manicures, skin treatments, and health or diet treatments. Since many of these services are performed by contracted labor that pay a percentage or rent for the exposure and customers brought in by the spa, there are fees to keep track of and allocate.
In addition, they may be responsible for plumbing, water temperatures in whirlpools, lighting, and electrical needs. They have to coordinate advertising, customer appointments, personnel and supplies, to make sure they offer a good customer experience. Some knowledge of the latest spa trends, products, and pricing would be essential.
Airport Manager jobs
Airport manager jobs focus on safety issues and regulations, but also involve the commercial building maintenance skills. In addition, depending on the size of the airport facility, they may have to negotiate contracts with restaurants, gift shops, renovation contractors, and individual airlines. They act as a landlord to the various tenants that have businesses in the airport, as well as collect terminal rent from the airlines that operate from their airport.
Safety and Security are top issues in airport management, and personnel must be reliable and adhere to strict regulations. They are responsible for customer safety, luggage handling, shuttle transports, and pay parking lots. As you can see, multi-tasking is essential in airport manager jobs.
Hotel Manager jobs
A hotel manager is not only responsible for the condition and maintenance of the hotel property, but must keep a competitive edge against other hotel properties in the area to attract business. This may involve monitoring and setting rates, advertising and internet sites, as well as keeping the facility in the condition to pass numerous inspections from the franchise, city code enforcers, fire and water departments, health departments, and insurance inspectors.
In addition, the staff is a key part of a hotel, as customer service is dependent on repeat guests and passing franchise scores. Front desk clerks and housekeepers must constantly strive to keep rooms rentable and report to the maintenance department any issues they find. Indoor and outdoor swimming pools and whirlpools have to keep working and food and beverage supplies sufficient to service the fluctuating customer load. Budgeting and forecasting is constantly modified to reflect market conditions, such as location, gas prices and weather to make the business profitable and the customers happy.
Property Manager jobs
There are many of the same issues as a hotel manager job, but the customer turnover is not as high. Normally, it involves signing leases for apartments, screening potential tenants and keeping the property maintained with lawn services, pool services, heating and cooling contractors, and dealing with tenant issues and disagreements.
The part of this job that makes it different from a hotel manager job is that these ''customers'' are long term, which is great as long as they are paying rent, and get along with their neighbors. In a hotel, a rowdy guest may be asked to leave, but in an apartment complex, you may have to go through eviction proceedings and collecting back rent and damage deposits.
House Manager jobs
These positions can be varied. A house manager can be in charge of a celebrity's multi-million dollar mansion, with cooks, servants, and maids or in charge of a home for a charitable organization such as pregnant mothers or halfway houses. This type of facilities management may include a strong domestic background or require a degree in psychology, depending on the setting.
The common features would be upkeep of the facilities, food supplies and menus, landscaping and housekeeping, in addition to the general maintenance. Multi-tasking in a more domestic type setting is common in this type of facilities management.
In summary, as you can see, there are many variable positions in this field, that require a little bit of knowledge in a whole lot of subjects. Some may be routine, will others may not. All facility manager jobs require the ability to be flexible, as you never know if a mechanical, safety or customer issue may need to be dealt with. People skills are necessary in dealing with employees, sub-contractors, tenants,and customers. Accounting skills are helpful as they all involve receiving money and paying bills. While most maintenance issues can be given to hired contractors, a general commercial knowledge is helpful. At the end of the day, they can all be very rewarding positions that give you a great sense of accomplishment.
Hotel manager jobs and Property manager jobs are very similar, with slight differences such as nightly rentals versus monthly apartment rentals. House manager jobs, can be similar and different such as overseeing a large estate or managing a sobriety living house. Spa manager jobs and airport manager jobs don't have too much in common on the surface, but they both involve overseeing facilities, dealing with subcontractors or vendors renting space.
All facility manager jobs may involve overseeing commercial heating and cooling, plumbing, customer issues, safety and liability issues, as well as accounting and people management techniques. A varied background in building maintenance, accounting, sales, and multi-tasking is a plus in all facility management jobs. We will look at some of the individual facility manager jobs, and what they may entail.
Spa Manager jobs
A spa manager may actually be managing a spa in a large resort, cruise ship or a free standing spa retreat. They may offer services that range from massages, manicures, skin treatments, and health or diet treatments. Since many of these services are performed by contracted labor that pay a percentage or rent for the exposure and customers brought in by the spa, there are fees to keep track of and allocate.
In addition, they may be responsible for plumbing, water temperatures in whirlpools, lighting, and electrical needs. They have to coordinate advertising, customer appointments, personnel and supplies, to make sure they offer a good customer experience. Some knowledge of the latest spa trends, products, and pricing would be essential.
Airport Manager jobs
Airport manager jobs focus on safety issues and regulations, but also involve the commercial building maintenance skills. In addition, depending on the size of the airport facility, they may have to negotiate contracts with restaurants, gift shops, renovation contractors, and individual airlines. They act as a landlord to the various tenants that have businesses in the airport, as well as collect terminal rent from the airlines that operate from their airport.
Safety and Security are top issues in airport management, and personnel must be reliable and adhere to strict regulations. They are responsible for customer safety, luggage handling, shuttle transports, and pay parking lots. As you can see, multi-tasking is essential in airport manager jobs.
Hotel Manager jobs
A hotel manager is not only responsible for the condition and maintenance of the hotel property, but must keep a competitive edge against other hotel properties in the area to attract business. This may involve monitoring and setting rates, advertising and internet sites, as well as keeping the facility in the condition to pass numerous inspections from the franchise, city code enforcers, fire and water departments, health departments, and insurance inspectors.
In addition, the staff is a key part of a hotel, as customer service is dependent on repeat guests and passing franchise scores. Front desk clerks and housekeepers must constantly strive to keep rooms rentable and report to the maintenance department any issues they find. Indoor and outdoor swimming pools and whirlpools have to keep working and food and beverage supplies sufficient to service the fluctuating customer load. Budgeting and forecasting is constantly modified to reflect market conditions, such as location, gas prices and weather to make the business profitable and the customers happy.
Property Manager jobs
There are many of the same issues as a hotel manager job, but the customer turnover is not as high. Normally, it involves signing leases for apartments, screening potential tenants and keeping the property maintained with lawn services, pool services, heating and cooling contractors, and dealing with tenant issues and disagreements.
The part of this job that makes it different from a hotel manager job is that these ''customers'' are long term, which is great as long as they are paying rent, and get along with their neighbors. In a hotel, a rowdy guest may be asked to leave, but in an apartment complex, you may have to go through eviction proceedings and collecting back rent and damage deposits.
House Manager jobs
These positions can be varied. A house manager can be in charge of a celebrity's multi-million dollar mansion, with cooks, servants, and maids or in charge of a home for a charitable organization such as pregnant mothers or halfway houses. This type of facilities management may include a strong domestic background or require a degree in psychology, depending on the setting.
The common features would be upkeep of the facilities, food supplies and menus, landscaping and housekeeping, in addition to the general maintenance. Multi-tasking in a more domestic type setting is common in this type of facilities management.
In summary, as you can see, there are many variable positions in this field, that require a little bit of knowledge in a whole lot of subjects. Some may be routine, will others may not. All facility manager jobs require the ability to be flexible, as you never know if a mechanical, safety or customer issue may need to be dealt with. People skills are necessary in dealing with employees, sub-contractors, tenants,and customers. Accounting skills are helpful as they all involve receiving money and paying bills. While most maintenance issues can be given to hired contractors, a general commercial knowledge is helpful. At the end of the day, they can all be very rewarding positions that give you a great sense of accomplishment.
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