Customer Service Jobs in Portland

... or Business strategy. The AVP, Service Technology will collaborate with leaders ... segments to develop an enterprise Service Technology Strategy to enable our ... delivery of several enterprise scale..

Description Humana is a Fortune 60 healthcare company with a history of successful innovation and reinvention, with over 50 years as a proven leader and innovator in the health and wellness ..

Description The Senior Project Manager manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Senior Project Manager work assignments ..

Job Information Humana Director of IT Learning and Talent Programs in Portland Maine Description The Director, Learning Design uses instructional design, cognitive psychology and adult learning theory to determine the appropriate ..

... delivers, and manages products for customer use. The Senior Product Manager ... developing products to meet specific customer needs and achieve specific cost ... efficacy of products and uses..

Description This opening will support the Humana Clinical Pharmacy Review organization performing a variety of analytical tasks including forecasting clinical review volume, identifying opportunities for automated decision making in the clinical ..

... maintains provider relations to support customer service activities through data integrity management ... provider claims data needed for service operations. The Director, Network Operations ... intent. Manages provider audits,..

... maintenance, operations, planning, response to service outages, and other problems. This ... operations costs across vendors and service providers. Partner with Engineering/L3 teams ... processes related to Incident Management,..

Description The Senior Product Manager, Digital, will contribute to digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, ..

Description Humana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the ..

... store team. They drive exceptional customer service and meet business results by ... all backgrounds and identities. Our customer base is diverse, and we ... experience based on what..

Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..

Job Information Humana AVP Enterprise Architecture Activation in Portland Maine Description The Associate VP, Enterprise Architecture translates business needs into technical systems solutions and architectural roadmaps. The Associate VP, Enterprise Architecture ..

Description The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized. All ..

Description The Associate Director will lead the Application Modernization to deliver on end-to-end execution. The Associate Director requires a solid understanding of how organization capabilities interrelate across departments, people leadership/development skills, ..

Description Humana's Enterprise Shared Services (ESS) organization is expanding the Knowledge & Learning Solutions team and looking for an Associate Director that is experienced in search products and implementation. This newly ..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description The Director of Product Management for Clinical Pharmacy Products develops and evaluates new product ideas, enhance existing products or strategic product extensions, and translates research discoveries into marketable products. This ..

... to improve and transform the service associate experience in support of ... in support of Humana and customer interactions. In this role, you ... PI planning, value stream mapping,..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

... centers. Leveraging your expertise in customer-centric design, you will partner with ... your extensive experience in forming customer insights to develop a strategy ... efficacy of products and use..

Description The Lead Product Manager will own the analytics engine product which our data science team has built for Humana's clinical programs. The analytics engine is an orchestration of different machine ..

... help drive improvements to SOC service quality, increase SOC efficiency, and ... toward creating value with others. Customer Focus : Connects meaningfully with ... to build emotional engagement and..