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Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..
Description The Care Manager, Telephonic Nurse 2 , in ... wellbeing of members. The Care Manager, Telephonic Nurse 2 work assignments ... Job Description The RN Care Manager, Telephonic Nurse..
... supporting functional management within the Call Center to ensure resource optimization. This ... workload appropriately. Coordinate with Ecommerce Call Center leadership to incorporate seasonal variations, ... and KPIs with..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Director Network Operations Tallahassee, FL, USA 12 Months Experience Required: Proven experience in UCCE platforms Proven experience in designing, documenting, planning, and implementing UCCE telephony products Proven experience in integrated recording ..
