Call Center Manager Jobs in Maryland

Description The Senior IT Project Manager assembles and leads the project ... technical experience in a complex call routing environment Strong Knowledge with ... environment Strong Knowledge with contact center..

... team. Responsibilities The DMS Sales Manager will be responsible for leading ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..

Description The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

Job Information Humana Manager of Infrastructure Operations & Administration ... in Bethesda Maryland Description The Manager of Infrastructure Operations will lead ... Cloud Platforms and Automation. The Manager is an..

Description As the Senior Program Manager, you will be responsible for designing, communicating, implementing, and managing cross-functional operational plans within Author. You will work with key leaders in Author's Operations, Health, ..

Description The Manager, Workforce Management applies and integrates ... and human resource compliance). The Manager, Workforce Management works within specific ... schedules and goals. Responsibilities The Manager, Workforce Management assesses..

Description The Senior Product Manager, Digital, will contribute to digital ... Medicaid businesses. The Senior Product Manager, Digital, will contribute to digital ... serve our members through our call centers,..

Description The Regional Market Operations Professional will support development of strategy and lead execution of utilization strategy, including assignment of providers to counties based on hours needed. Will provide non-clinical support ..

Description This is a fantastic opportunity to own and manage the frontline cyber operations for the 3rd largest health organization in the Nation. This candidate will have the ability to apply ..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Description This opening will support the Humana Clinical Pharmacy Review organization performing a variety of analytical tasks including forecasting clinical review volume, identifying opportunities for automated decision making in the clinical ..

Description The Director of Operations - Inside Sales is responsible for accomplishing enterprise wide growth objectives through operational and technology transformation and by gaining a competitive edge in the marketplace by ..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..

Description The Director, Process Improvement analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Director, Process Improvement requires an in-depth understanding ..

... Voice Response), CRM (Consumer Relations Manager), Mentor, Telephony, Softphone and CECP ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

Job Information Humana Manager of Cloud Infrastructure Operations in Bethesda Maryland Description The Manager of Cloud Infrastructure Operations will lead the Hosting Operations of our Azure, AWS and GCP Cloud offerings. ..

Description Humana is looking for a dynamic and energetic leader that is passionate about leading and growing our contact center SRE team. Supporting the core contact center voice technology applications and ..

Description The Lead Product Manager for Specialty products leads all phases of the product life cycle for Dental, Vision and Life products, from inception to introduction into the marketplace. Responsibilities Position ..

Job Information Humana Technical Product Manager(virtual remote home office eligible) in ... EST hours. The Technical Product Manager conceives, develops, delivers, and manages ... will directly impact the contact center..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..

... of 120 work at home call center sales associates. If so, we ... our team in operating virtual call centers of the future. Responsibilities ... virtually, a good understanding..