Call Center Manager Jobs in Cincinnati

Description The Manager, Call Quality will oversee the activity ... and authenticity testing of the call center's practices and call model. May assist in the ... looking to employ a..

Description The Supervisor, Call Quality provides information to assist ... individuals on the phone and Call Quality auditors. May assist in ... ever shifting environment. The Supervisor, Call Quality monitors..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..

Description The Workforce Management Professional 1 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... Voice Response), CRM (Consumer Relations Manager), Mentor, Telephony, Softphone and CECP ... Softphone and CECP (Consumer Experience Center Platform) applications. Drives department's test ... the Enterprise release schedule and..

Job Information Humana Technical Product Manager(virtual remote home office eligible) in ... EST hours. The Technical Product Manager conceives, develops, delivers, and manages ... will directly impact the contact center..

Description This is a fantastic opportunity to own and manage the frontline cyber operations for the 3rd largest health organization in the Nation. This candidate will have the ability to apply ..

... of 120 work at home call center sales associates. If so, we ... our team in operating virtual call centers of the future. Responsibilities ... virtually, a good understanding..

... Information Deloitte Software/Semi/Cloud/IoT- Transformation Strategy Manager in Cincinnati Ohio Software/Semi/Cloud/IoT- Transformation ... Cincinnati Ohio Software/Semi/Cloud/IoT- Transformation Strategy Manager Our Telecommunications, Media and Technology ... offering focuses on what we..

Job Information Humana Manager of Infrastructure Operations & Administration ... in Cincinnati Ohio Description The Manager of Infrastructure Operations will lead ... Cloud Platforms and Automation. The Manager is an..

Description The Lead Product Manager for Specialty products leads all phases of the product life cycle for Dental, Vision and Life products, from inception to introduction into the marketplace. Responsibilities Position ..

Description The Manager, Workforce Management applies and integrates ... and human resource compliance). The Manager, Workforce Management works within specific ... schedules and goals. Responsibilities The Manager, Workforce Management assesses..

Description As the Senior Program Manager, you will be responsible for designing, communicating, implementing, and managing cross-functional operational plans within Author. You will work with key leaders in Author's Operations, Health, ..

Description The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, ..

... team. Responsibilities The DMS Sales Manager will be responsible for leading ... of sales experience 2 years call center experience Strong emotional intelligence Excellent ... day of the week..

Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..

Description The Regional Market Operations Professional will support development of strategy and lead execution of utilization strategy, including assignment of providers to counties based on hours needed. Will provide non-clinical support ..

... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..

Description The Lead Product Manager, Digital, will drive digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, ..

Description This opening will support the Humana Clinical Pharmacy Review organization performing a variety of analytical tasks including forecasting clinical review volume, identifying opportunities for automated decision making in the clinical ..

Description The Senior Product Manager, Digital, will contribute to digital ... Medicaid businesses. The Senior Product Manager, Digital, will contribute to digital ... serve our members through our call centers,..

Job Information Humana Manager of Cloud Infrastructure Operations in Cincinnati Ohio Description The Manager of Cloud Infrastructure Operations will lead the Hosting Operations of our Azure, AWS and GCP Cloud offerings. ..

Description The Director of Operations - Inside Sales is responsible for accomplishing enterprise wide growth objectives through operational and technology transformation and by gaining a competitive edge in the marketplace by ..