Catering Sales Manager

Profile

The Catering Sales Manager is responsible for soliciting, booking, and coordinating catering activity including developing & maintaining accounts, implementing catering and marketing strategies to meet/exceed revenue/profit goals while maintaining customer satisfaction.Responsibilities:nSolicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking, etc. to maximize catering and room revenuenRespond to RFP's received via direct inquiries, third party lead sites, internet/website and walk-in leads and send proposals, collateral and menus, logging all activity and following up with potential clientsnWork with clients in order to obtain all final booking details, i.e. food & beverage, room setup, audio visual requirements, complete rooming lists and guest agendanEnsure quick, efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospectsnDevelop and continually enhance relationships with key catering accounts and individuals to maintain and increase our market sharenHolds regular meetings with F&B/Banquet department to review BEOs, upcoming events, and other updates as needednAssist in the development and execution of the budget and marketing strategy by analyzing historical, current, and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goalsnMaintain up-to-date knowledge of all property offerings, food & beverage minimums, room rentals, hotel rates, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing and any in-house events taking placenMaintain accurate, legible records and files to provide sales history and continuity of quality servicenParticipate in the preparation and coordinating of during and after-hour hotel events and fundraisers which includes setting up, interacting with guests/customers, assisting in clean up and ensuring that the events are successfulnRequirements:n4 years of experience in a hotel catering sales positionnProficient in the use of Sales and Event Management Systems, Delphi FDC experience preferrednOutstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented mannernExceptional communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and hotel guestsnKnowledge of sales/hospitality principles and practicesn Source: Hospitality Online,

Company info

Sign Up Now - ManagerCrossing.com