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Job Details

Senior Director Multifamily - Products amp Devices

Location
Philadelphia, PA, United States

Posted on
Nov 01, 2022

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Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

In recognition of the importance of the multifamily segment and associated multiple dwelling unit (MDU) verticals, **MEMBERS ONLY**SIGN UP NOW***. seeks a senior leader to join **MEMBERS ONLY**SIGN UP NOW***.'s existing multifamily business and lead it to the next level of growth and performance. **MEMBERS ONLY**SIGN UP NOW***. is already an established leader with an industry-leading brand in the multifamily space, servicing thousands and thousands of MDU properties spanning millions and millions of subscribers, both retail and bulk, with an ever-increasing suite of products and services, spanning video, voice, internet/broadband, and mobile. This position will focus on the key product and associated device, equipment, & hardware portfolio necessary for **MEMBERS ONLY**SIGN UP NOW***.'s continued competitive differentiation and growth, spanning both retail and bulk MDUs, including, video, voice, internet/broadband, mobile. This position will work hand-in-hand with other leaders in the multifamily organization that are focused on MDU solutions, MDU go-to-market, and MDU business & product strategy; this position reports to the VP, Multifamily, Products & Devices. The successful candidate is one that brings a balance of technical competence and commercial acumen with a product management mindset squarely centered on growth, alongside domain expertise in MDU or multifamily, and how to manage a product & device portfolio that services the needs of both property managers and residents/tenants. This position will have a bias toward the hardware/CPE/equipment aspects of the overall MDU service portfolio.

Job Description

Core Responsibilities


Responsible for **MEMBERS ONLY**SIGN UP NOW***.'s MDU product and hardware portfolio across Internet/broadband, video/entertainment (including XFINITY On Campus), voice, and mobile, coordinating and collaborating across **MEMBERS ONLY**SIGN UP NOW***.'s residential lines of business, extracting those capabilities, and representing the needs of MDU property owners and residents/tenants.

Responsible for **MEMBERS ONLY**SIGN UP NOW***.'s MDU device, equipment, hardware portfolio for hardware specifically targeted to MDUs, for example, purpose-built CPE, managed WiFi APs, EPON CPE.

Product strategy, product ideation, product roadmap, product management, business case development, prioritization, matrix management for delivery and launch, and in-life management of the MDU product and hardware portfolio. Collaborate across organizations across the entire MDU business, from sales, through R&D/engineering, through operations and support.

Thought leadership, stakeholdering, and influence across the organization to ensure MDU priorities are being advanced apace with the MDU industry and **MEMBERS ONLY**SIGN UP NOW***.'s opportunity within.

Product performance assessment and portfolio management for all MDU products and devices/hardware.

Responsible for MDU adjacent product portfolio management, a suite of value-added services for MDUs.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.


Professional Experience and Qualifications


The successful executive candidate will have in-depth experience in leading a technology-oriented and consumer-or B2B- driven business and a successful track record of leadership that fosters a culture of collaboration, innovation and forward-thinking.

Extensive experience working cross-functionally within a large scale, complex, data driven and technologically innovative organization.

Solid track record of achieving business objectives utilizing influence skills with significant dependencies both internally and externally. Able to drive strategic alignment and execution while fostering relationships with key decision makers and stakeholders across multiple functions.

Ability to successfully innovate in a scaled, existing product line while concurrently prioritizing multiple projects, new opportunities and roadmap development.

Solid understanding of product development life cycle.

Highly motivated and adaptable in pursuing innovation, customer experience and commercially successful strategies.

'Lead by example' mentality that promotes collaboration, openness and accountability with her/his team, other departments and external partners.

Participative, thoughtful facilitator that can keep others engaged and on track in meeting environments.

Superior data and analytical skill combined with good business discipline and prioritization skills.

Ability to perform actionable quantitative and qualitative analysis of the business to present insight and recommendations to multiple levels across different functional teams.

Ability to manage multiple complex projects while meeting deadlines and managing people to achieve optimal results.

Excels in a culture of collaboration, excellence, innovation and teamwork.

Strong interpersonal skills - an outstanding ability to build relationships, influence and navigate within a complex organization.

Presence and self-confidence to interface and engage with key stakeholders internally and externally.

Dynamic communication skills with the ability to connect with large and small audiences verbally, through powerful, relevant presentations and via written correspondence.

Understands the importance of finding win-wins and engaging others in the cycle of developing new initiatives.

Self-awareness, maturity, irreproachable integrity.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Salary:

Pay Range: $168,002.31 - $252,003.47

**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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