Senior Product Manager Product Management

Profile

**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

The Device Software Product Management team is responsible for the management of software strategy & roadmap for all RDK devices across **MEMBERS ONLY**SIGN UP NOW***., Sky and Syndication across all lines of business. With global RDK deployments reaching 100 million devices, we are looking for a Sr. Product Manager, Product Management to play a pivotal role in scaling the Entertainment OS platform that powers the next generation of free ad-supported TV's for **MEMBERS ONLY**SIGN UP NOW***., Sky and Syndication customers worldwide.

Job Description

What You Will Do:


You will work with product and engineering peers across the Device and Syndication organization to understand partner needs, translate them into product requirements and mobilize the development team for product delivery through trial and launch.
This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.


Skills & Experience We're Looking For:


Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure consensus to deliver on the defined end-to-end customer experience.
Performs competitive analysis and conducts market research. Maintains updated view of the competitive landscape and standards.
Partners with product development and external partners to deliver high quality products on time.
Participates in the strategic planning for enhancements to product content, pricing, packaging and features. Participate in defining product business and functional requirements.
Assists in budgeting and variance analysis of product's unit and financial performance, with goal of finding opportunities and risks.
Drafts and runs requirements and other supporting business documentation (such as use cases, possibly M&Ps (methods and procedures), executive summaries etc.).
Leads concepts defining an end-to-end customer experience and expected full lifecycle costs.
Gives the product vision across team and the organization.
Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
Lead change requests. Validates downstream results and final offering (business acceptance testing).
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Working nights and weekends, variable schedule(s) and overtime vital.
Other duties and responsibilities as assigned.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.
Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new insights.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Get results and drive growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.


About Our Team:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. We are a small team dedicated to supporting career growth within the organization! Here's a look at just some of the perks we make available to our US-based employees:


Medical and Dental
401(k) Savings Plan
Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.


Learn more at ****
**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer, and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or any other legally protected category.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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