General Manager - Hilton Garden Inn Silverstone

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LIGHTS OUT AND AWAY WE GO!

Hilton Garden Inn Silverstone, the home of the British Formula 1 Grand Prix, is seeking for a new General Manager who will command the helm, guiding our Hotel Executive team towards achieving extraordinary results. Your mission? To deliver an unparalleled guest experience that leaves a lasting impression, while ensuring optimal profitability and guest satisfaction measures.

The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with 197 bedrooms & suites offering views of the famous asphalt that can convert into hospitality boxes during the major events at the circuit. With all the right mechanics for our guests including a fitness suite, coffee shop, trackside restaurant with terrace the hotel is completed with a showpiece Rooftop bar.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:


Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Lead in all key property issues including capital projects, customer service, and refurbishment
Ensure all decisions are made in the best interest of the hotels and Hilton
Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
Provide effective leadership to hotel team members
Lead in all aspects of business planning
Comply with and exceed Hilton Brand Service Standards
Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
Hold regular briefings and communication meetings with the HOD team
Respond to audits to ensure continual improvement is achieved


What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience as General Manager in a similar sized hotel

• Deep understanding of operational environment and attention to detail. Strong background in Food & Drinks

• Exceptional people leadership and retention of talent - bring a team together on a journey and instilling the Hilton culture and values

• Passion for networking, being highly visible to foster networks and relationships

• Ability to take ownership and guide owners confidently

• Experience of delivering exceptional guest experience and driving SALT scores

• Sound commercial acumen, with experience in increasing profitability

• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property

• Strong communication skills and presence

• Hilton experience will be preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (****. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: General Manager/Hotel Manager

Title: General Manager - Hilton Garden Inn Silverstone

Location: null

Requisition ID: HOT09KNA

EOE/AA/Disabled/Veterans

Company info

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