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Job Details

Lead Product Manager Customer Facing

Location
Boston, MA, United States

Posted on
Feb 21, 2022

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MAYmWUcMsN-310642-en_US
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
As the Lead Product Manager, you will be responsible for managing products from conception to launch, delivering features to solve business challenges. You will lead efforts to design, test, implement and train technology solutions and functions for the products supported. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. Become a part of our dynamic team and we'll help you develop to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
Define product roadmaps for software products, working closely with stakeholders and engineering to deliver new products and feature enhancements
Independently manages and drives complex or large-scale product with minimal to no supervision
Collaborate cross-functionally to develop and execute ideas through all aspects of the product development life cycle, including design, development and implementation
Develop feedback loops between the products and users, and continually develop the understanding of the problem through user feedback, metrics and communicating insights to the product and engineering teams
Own the identification, review and analysis of business and product requirements; assist in design and development of products that address appropriate business needs
Participate in training/developing IT members on how XPO staff performs its duties in relation to business operations
Perform IT delivery with established test criteria and assist in executing User Acceptance Testing (UAT); ensure that development/testing meets all product requirements
Participate in deploying/implementing application solutions; support ongoing operations by responding to queries and problems, and partnering with business change management to ensure system adoption
Gather and analyze data to ensure requirements address and resolve business problems
What you need to succeed at XPO:
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
4 years of experience in product management and business analyses in support of agile software development, solutions development and customer relationships
Experience creating enterprise products
Experience with software development processes, including discovery, design, engineering, UAT and implementation
Demonstrated understanding of UX
It'd be great if you also have:
Bachelor's degree in MIS, Computer Science or a related field
Transportation and logistics industry experience
An analytic approach to problem-solving
A willingness to work in ambiguous situations and create clarity amid chaos
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

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