General Manager - Task Force

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Hospitality Redefined.The Owner-Centric Hotel Management Solution With A Continued Focus On People, Purpose, And Passion.SPIRE Hospitality™ leads the way in innovative, comprehensive, and hands-on hotel management. Combining 35 years of proven industry experience with collaborative and transparent leadership, engaged culture of high performance, and a focus on people, passion, and purpose, SPIRE is known for maximizing asset value while curating uniquely personalized, unforgettable guest experiences.With a full suite of third-party hotel management services, SPIRE is the complete hospitality management solution for full-service hotels and resorts and select-service hotels, including branded and unique, non-branded properties.Our results-driven approach to hotel management aligns sales, marketing, operations, F&B, and guest services with clear financial targets, to achieve unmatched ROI.Our diverse hospitality management portfolio includes 26 top-performing hotels and 11 different hotel brands, in 18 states...and counting.To learn more, please visit our websiteSpire HospitalityJob Overview Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel employees to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel’s revenue-driven culture.nResponsibilities And Duties Perform administrative duties including writing and reviewing various reports (occupancy, revenue, audit packets, deposits, yield management, end of the month reporting, capital planning, accounts payable, accounts receivable, and payroll); make judgments and implement changes to maximize profits; supervise the develop of and revision to budgets and forecasts. Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Monitor hotel staff to ensure all procedures are being adhered to as established by management. As necessary, step into operating department and delegate or physically participate in duties essential to expediting the resolution of problems and delays most effectively. Field guest complaints, conducting research to develop the most effective solutions. Listen and extend assistance in order to resolve problems. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of produce and service throughout hotel. Greet and maintain rapport with employees and customers. Participate in community affairs and maintain positive public image. Meet with potential and current clients and promote hotel. Travel to attend corporate meetings, sales trips and serve on committees such as Safety Committee. Monitor and appraise the performance of subordinate staff on a timely basis.Other Related Functions Monitor hotel’s safety program. Report to management overall performance of property and accomplishments within the operation. Handle security dispatch/guest hotline calls as required in order to accommodate guests in a timely manner. Conduct room inspections to ensure standard compliance. Order guest supplies. Make room rate adjustments. Make sales calls. Conduct inventory. Performs other related duties as assigned.Specific Job Knowledge And Skills Thorough knowledge of hotel operations, including marketing plans, security and safety programs, personnel relations, repairs, maintenance, rehabilitation plans, budget forecasting, quality assurance programs, hospitality law, and the development of long-range planning. Leadership skill to motivate and develop staff and the ensure accomplishment of goals. Skill in gathering information and identifying the nature of problems. Skill in exercising good judgment and decision making. Ability to set priorities, plan, organize, delegate and control. Ability to communicate effectively both written and orally.QualificationsEducation Graduation from an accredited college or university with a bachelor’s degree in hospitality management or a related degree supplemented by three to five years of experience in the hospitality industry of which two years includes supervisory experience or an equivalent combination of training and experience.Experience At least 5 years of Director of Operations or equivalent experience preferred.Other: Additional language ability preferred.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Source: Hospitality Online,

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