Small Format Team Leader

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ALL ABOUT TARGET 
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. You delight our guests in all areas of the store ensuring each guest has an enjoyable experience in our smallest format stores. 
ALL ABOUT SMALL FORMATS 
We enable a consistent experience for our guests by ensuring product is in stock, available and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating their needs. 
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the:  
Knowledge of guest service fundamentals and experience building a guest first culture across the store 
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies 
Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals 
Skills in process improvements and workload efficiency 
Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent 
As a Small Format Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 
Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: planning merchandising, pricing workload, transitions, revisions, sales plans and promotions 
Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor 
Be an expert of operations, accuracy, process and efficiency 
Lead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for your assigned department(s) 
Create a scheduling plan in partnership with your leader based off of monthly and weekly business workload and guest traffic 
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) 
Lead your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve 
Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location 
Expect and enable team members to stay up-to-date on relevant trends and products 
Evaluate and recommend candidates for open positions and develop a guest-centric team 
Lead team onboarding and learning 
Close knowledge and skill gaps through training and experiences 
Establish clear goals and expectations and hold team members accountable to expectations 
Provide service and a shopping experience that meets the needs of the guest 
Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way 
As a key carrier, follow all safe and secure training and processes 
Address store needs (emergency, regulatory visits, etc.) 
All other duties based on business needs 
WHAT WE ARE LOOKING FOR 
We might be a great match if: 
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests 
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target 
Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do 
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded 
The good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Leader. But, there are a few skills you should have from the get-go: 
Must be at least 18 years of age or older 
High school diploma or equivalent 
Previous retail experience preferred, but not required 
Lead and hold others accountable 
Learn and adapt to current technology needs 
Work independently and as part of a team 
Manage workload and prioritize tasks independently 
Welcoming and helpful attitude 
Effective communication skills  
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  
Access all areas of the building to respond to guest or team member issues 
Interpret instructions, reports and information 
Accurately handle cash register operations 
Climb up and down ladders 
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds  
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary 
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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