Director of Revenue Operations

Profile

Clients across a variety of industries turn to OSG to make the most out of their client interactions, resulting in improved working capital & deeper relationships. Leveraging a blend of managed services & technology, clients benefit from expertise, operational scale & proprietary data that delivers a frictionless partnership focused on simplicity, reliability & innovation. At the center of our business is EverViewTM, an integrated platform to link together the moments that matter in promotion, presentment & payment in an omni-channel manner.u00a0Said simply, when youre asked to pay, you pay attentionSM.OSG, a global leader in customer engagement management (CEM). Come learn more about how we deliver digital focused, omni-channel experience to our clients!Overview:u00a0As a senior and experienced leader in revenue operations, you have a deep sense of respect for sales, sales leadership and the clients they serve. While you may have previous experience in sales, you know your greatest contribution comes from creating the conditions of success for others. Specifically, you can synthesize high amounts of complex data and information and use it to elegantly construct key themes and recommendations to further evolve the business.Your willingness to question the status quo and always seek to optimize the sales and buying experience is what makes you tick. Your natural curiosity fuels your professional engine and wherever possible, you drive to recommendations that are backed by data and strong analytics.Your superb communication and leadership skills in a fast-paced, cutting-edge, technology-driven environment will be essential as we launch new products and create a new category.Even though we are a highly respected and established company we operate with the passion and culture you'd expect from an exciting start-up. This isnt just any SaaS sales role and it wont be for everyone. Expectations are high, and the addressable market and your personal opportunity, is even greater. In fact, this role may well be the most interesting and rewarding career move you have ever made. You will be supported, coached and youll have the opportunity to join a firm that is selling a transformational solution that genuinely meets the needs of our customers and their clients.Working with cross-functional leaders from across the business, you will benefit from a proven track record of nurturing and cultivating stakeholder relationships at the Finance, CX, and Marketing Executive levels. You will readily be able to see the impact of your work and no two days will ever the same.As a key member of our Revenue Operations team, you must thrive in an environment that is highly collaborative and ever evolving, leveraging both your own, and your internal resources, to win. You enjoy working in a diverse, equitable and inclusive team where people feel a deep sense of belonging and you hold yourself and others to the highest levels of performance. We need winners that will help our company grow, exceed goals and expectations, and have a whole lot of fun along the way.Key Responsibilities:Heavy focus on trend analysis and market data that shape and inform business strategySynthesize key insights for monthly C-level and board reportingAuthor forward-looking business models to illuminate trends and opportunities across sales, revenue and client dataImprove analytics visibility across our sales and revenue flowSupport M&A due diligencePartner with head of Pricing and Client Success to improve Client ProfitabilityCreate business level insights across sales, client success and supporting functions to reduce booking to billing timelinesProvide ongoing recommendations to optimize performance of target clients and sales/CS territoriesIdentify and articulate data-driven guidance on how to accelerate revenue flowAccurately forecast profitable and predictable territory performanceIdentify gaps in current data collection efforts to power improvements in prospect account, opportunity, pipeline or otherdatapoints in Salesforce.com in corresponding systemsCreate documents, presentations and other supporting materials to substantiate recommendations and articulate current stateLive out the values of our organization including:u00a0 u00a0 u00a0 u00a0 Be Curious: Become a learn-it-all individualu00a0 u00a0 u00a0 u00a0 Be Open: What we did yesterday was then, today is now. We can leverage bothu00a0 u00a0 u00a0 u00a0 Be Collaborative: We succeed together, we celebrate together, we support each otheru00a0 u00a0 u00a0 u00a0 Be Coachable: Feedback is a core component for growthu00a0 u00a0 u00a0 u00a0 Be Successful: Achieving goals is a foundational to a high-performing cultureQualifications:5 years of experience in FP&A or Sales Ops, specifically aligned with the sales and/or commercial organizationPrevious work in leading board and C-level insights across Sales, Revenue and Client dataOutstanding demonstration and executive presentation skillsExperience in SaaS-based MRR/ARR businessExperience with contemporary Rev Ops and/or forecasting tools (Anaplan, Insight Squared, Salesloft, Saleshood/Highspot)Plus Qualifications:Due diligence experience for M&APrior work with a firm in the midst of Digital TransformationCompetitor: High drive, commitment to win, willingness to compete and be the bestDifference MakersWhile education & experience are essential pre-requisites, there are several elements that will separate a good from great candidate, including, but not limited to:u00a0 u00a0 u00a0 u00a0 Customer-centricityu00a0 u00a0 u00a0 u00a0 Tech Savvyu00a0 u00a0 u00a0 u00a0 Irresistible energyu00a0 u00a0 u00a0 u00a0 Amazing collaboratoru00a0 u00a0 u00a0 u00a0 Insatiable curiosityu00a0 u00a0 u00a0 u00a0 Problem solveru00a0 u00a0 u00a0 u00a0 Driven to get things doneBenefits:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a03 weeks of paid time off annuallyu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Medical, dental, vision plans, employee assistance program, as well as life insurance and LTD plansu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Supplemental life insuranceu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Voluntary accident and critical illness insurance, respectivelyu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Flexible Spending Account availableu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0401k planOSGu00a0offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.RSROSG

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