Case Manager IV Masters Required - Contra Costa County

Profile

u003cpu003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 150 programs and over 4,300 employees across the country. And weu0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.u003c/pu003enu003cpu003eu003cstrongu003eTelecare is proud to have been recognized by The Bay Area Business Times as the 9th Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!u003c/strongu003eu003cstrongu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003c/strongu003eu003c/pu003enu003cpu003eAs part of the Telecare Family, the Kaiser Intensive Community Treatment (ICT) program will be an Assertive Community Treatment (ACT) program serving around 100 Clients with Serious Mental Illness (SMI) throughout the East Bay.u003c/pu003enu003cpu003eAt Telecare Kaiser East Bay ICT, we partner with Kaiser Permanente psychiatrists and clinical staff to ensure successful engagement in treatment services. Our multidisciplinary team will provide short‐term case management and services to help members navigate the mental health system.u003c/pu003enu003cpu003eOur program uses a community-based model where we connect members to the proper resources in order to help them achieve their wellness goals. All services are recovery-focused, strengths-based, and anchored in recovery principles. Upon arrival, a diverse clinical team will provide an individualized assessment and work with members every step of the way to support their goals in life.u003c/pu003enu003cpu003eThe program is designed to meet the needs of Kaiser members who are high users of inpatient psychiatric services or who are at high risk of acute psychiatric hospitalizations. Services are provided in the community.u003c/pu003enu003cpu003eu003cstrongu003eEmployment Status:u003c/strongu003eu0026nbsp; Full Timeu003c/pu003enu003cpu003eu003cstrongu003eShiftu003c/strongu003e: AMu003c/pu003enu003cpu003eu003cstrongu003eDaysu003c/strongu003e:u0026nbsp;Monday - Fridayu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003ePOSITION SUMMARYu003cbr /u003eCoordinates service needs and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members served. u003cbr /u003eu003cbr /u003eQUALIFICATIONSu003cbr /u003eRequired: u003cbr /u003eu0026bull; Masteru0026rsquo;s degree in Social Sciences u003cbr /u003eu0026bull; One (1) year of experience in mental health services u003cbr /u003eu0026bull; Sensitivity to multi-cultural populations and issues u003cbr /u003eu0026bull; Must be at least 18 years of ageu003cbr /u003eu0026bull; Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment u003cbr /u003eu0026bull; All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.u003cbr /u003eu003cbr /u003ePreferred:u003cbr /u003eu0026bull; Experience in a mental health setting, outpatient clinic, dual diagnosis treatment, or community mental health service u003cbr /u003eu0026bull; Experience in providing intensive case management and/or intensive community supports using psychiatric rehabilitation conceptsu003cbr /u003eu003cbr /u003eESSENTIAL FUNCTIONSu003cbr /u003eu0026bull; Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholdersu003cbr /u003eu0026bull; Collaborates with members served to create Recovery Plan goals u003cbr /u003eu0026bull; Ensures all services described in the Recovery Plan are providedu003cbr /u003eu0026bull; Works effectively as part of a multidisciplinary team. u003cbr /u003eu0026bull; Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of careu003cbr /u003eu0026bull; Abides by and maintains compliance with Policy u0026amp; Proceduresu003cbr /u003eu0026bull; Collaborates with memberu0026rsquo;s served to create treatment plan goals, facilitate groups, interpret and implement service plans independently u003cbr /u003eu0026bull; Provides appropriate interventions in crisis situations u003cbr /u003eu0026bull; On a rotating basis, performs officer of the day functions u003cbr /u003eu0026bull; Collects required data and complete required documentation u003cbr /u003eu0026bull; Makes appropriate recommendations for living environments, therapy, psychiatrist visits, case management and other services u003cbr /u003eu0026bull; Documents and communicate memberu0026rsquo;s served interactionsu003cbr /u003eu0026bull; Provides support to team through direct assignment by supervisor u003cbr /u003eu0026bull; May be required to be on-call for crisis situations on a rotational basis u003cbr /u003eu0026bull; Coordinates discharge planningu003cbr /u003eu0026bull; Performs assessments and creates relevant treatment plansu003cbr /u003eu0026bull; Ability to diagnose accurately u003cbr /u003eu0026bull; Performs crisis assessment for proper level of care determination u003cbr /u003eu0026bull; Performs discharge planning, as needed u003cbr /u003eu0026bull; Maintains awareness of community resources and assists members served in appropriate use of community resources u003cbr /u003eu0026bull; Assists members served with all needs, including Activities of Daily Livingu003cbr /u003eu0026bull; Assists members served in making and getting to essential appointments u003cbr /u003eu0026bull; Assists and advocates for members served in obtaining appropriate benefitsu003cbr /u003eu0026bull; Ensures that members served understand their legal status and rightsu003cbr /u003eu0026bull; Helps members served achieve greater independence and autonomy u003cbr /u003eu0026bull; Safeguards confidentialityu003cbr /u003eu0026bull; Provides transportation when needed and appropriate u003cbr /u003eu0026bull; If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training u003cbr /u003eu0026bull; If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training u003cbr /u003eDuties and responsibilities may be added, deleted, and/or changed at the discretion of management.u003cbr /u003eu003cbr /u003eSKILLSu003cbr /u003eu0026bull; Possess thorough understanding of members served rights and understanding of mental health legal processesu003cbr /u003eu0026bull; Possess effective written and verbal communicationu003cbr /u003eu0026bull; Good computer/technology skillsu003cbr /u003eu0026bull; Ability to assess safety risks u003cbr /u003eu0026bull; Maintain recovery cultureu003cbr /u003eu0026bull; Maintain members served engagement and ability to hold hope in the face of diversityu003cbr /u003eu0026bull; Ability to driveu003cbr /u003eu0026bull; Ability to easily build rapportu003cbr /u003eu0026bull; Ability to be patient and mindful u003cbr /u003eu0026bull; Knowledge of basic medical and psychiatric terminologyu003cbr /u003eu0026bull; Within 3 months o employment, ability to apply financial requirement for billing and learn billing codesu003cbr /u003eu0026bull; Ability to discern between the different stages of changeu003cbr /u003eu0026bull; Ability to sue Motivational Interviewing skills u003cbr /u003eu0026bull; Familiarity with the 12 step program or other similar programsu003cbr /u003eu0026bull; Ability to focus on assigned tasks on the midst of rapidly changing needsu003cbr /u003eu0026bull; Demonstrate ability for multi-tasking and time management skillsu003cbr /u003eu0026bull; Complete due diligence in process of seeking an implementing needed improvements u003cbr /u003eu0026bull; Apply the u0022Golden Threadu0022 when creating and documenting services. u003cbr /u003eu0026bull; Empathy, Listening Skills, boundary setting u003cbr /u003eu003cbr /u003ePHYSICAL DEMANDSu003cbr /u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.u003cbr /u003eu003cbr /u003eThe employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).u003cbr /u003eu003cbr /u003eEOE AA M/F/V/Disabilityu003c/pu003enu003cpu003eamartinez123u003c/pu003enu003cpu003eu003cspanu003e#LI-AM1u003c/spanu003eu003c/pu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-10-12T15:50:57.144Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-10-12T15:50:57.144Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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