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Job Details

Renewables Account Manager

Location
Den Haag, SOUTHHOLLAND, Netherlands, Netherlands

Posted on
Feb 11, 2022

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Profile

, Netherlands

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

February 11, 2022

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Shell Trading integrates a worldwide trading network with an unsurpassed global portfolio in crude oil, refined products, natural gas, electrical power, and chemicals. It has larger locations in London, Houston, Calgary, Singapore, Dubai, Rotterdam, and Barbados. Shell Trading is one of the world’s largest energy traders and is a key segment of the Royal Dutch/Shell portfolio.

Shell Energy Europe (SE-EE) sells and actively trades energy related products and services associated with European natural gas, power, and environmental products. SE-EE was created in 2009 through the combination of Shell’s marketing and trading companies in Europe. SE-EE is part of Shell Energy which is the commercial heart of the Integrated Gas Business and aligns all Energy Trading activity throughout the world.

As part of the SE-EE and NEs growth strategy, Power and Gas wholesale and customer activities are scaling significantly in existing and expanding into new market areas and deal types. This involves a significant amount of work on selecting, integrating, and maintaining new systems and processes.

Shell Energy Europe Ltd. (SE-EE) acts as the Balancing Responsible Party for renewable assets operated across Europe. This involves consolidating for varying local markets long and short positions to net off imbalance positions, minimise value leakage, and maximise value creation opportunity against the system price. Data is critically important in this process to inform optimisation of forecasts and to predict system buyout price. Different markets have different regulatory regimes related to the balancing market and a deep understanding of each market is critical to ensure continued license to operate for SE-EE, and maximising value for the end-to-end business. This role in SE-EE will be based in The Netherlands which means that this role will officially be part of Shell Nederland BV.

What’s the role?

As Renewables Account Manager you’ll be the linking pin between commercial, operational and IT-teams. From the moment the contract is signed all the way up to the operational part of the contracts, you’ll be leading the charge and take ownership.

The Renewables Account Manager will be responsible for the following:


Coordinate activities required to bring new “export” deals into delivery.
Set-up contract and deal entry of new deals into European Power systems in collaboration with Traders and Business Originators.
Set-up and coordinate system configuration enhancements to enable readiness for new “export” value propositions, deals or changes to existing “export” deals and products.
Liaise with external customers and vendors as part of deal onboarding and integration.
Understand the deal funnel to assess and manage the workload associated with integrating new opportunities into the portfolio.
Monitor ‘deal stabilization’ after deals move into the delivery phase ensuring operational excellence and excellent customer experience.
Intimate knowledge of original commercials on contract, acting as account managers drive extensions, strengthen customer experience, upsell new products, deliver sticky value for customer (enable retention).
Key “export” customer focal point on the desk for relevant commercial information and queries.
Handle internal and external factors that may influence or creates changes mid-contract.
Utilizing customer relationships to pitch other products that might also suit needs.
Monitor commercial performance and use data to understand profitability of “export” deals to help advise on upselling and extension decisions.
Build the Balance Responsible Party process as Shell expands its imbalance offerings across Europe, complimenting the short-term trading team by enhancing, and automating localized balancing responsibility, based on intimate market knowledge.
Partner with IT, Business Excellence/Commercial Delivery to select and implement (full lifecycle; scope, design, build test & deploy) new IT solutions and enhancements to existing IT solutions in readiness for new value propositions or enter new markets.
Bring rigor/governance to the delivery structure and where feasible drive towards full automation.
Monitor performance of IT applications and ensure prompt resolution of failures. Ability to step in and analyze large and complex data sets to resolve issues and/or provide recommendations on longer term fixes.
Taking ownership of individual customer accounts, and “upselling” product offerings to ensure that appropriate and available solutions are extended across relevant geographies Europe-wide.


What we need from you?

The successful candidate would be required to:


Be inspired by and committed to the success of Shell in the Energy Transition.
Understand the end-to-end Life of a Deal process in SE-EE.
Excellent customer service/attention/manner.
Ability to scope and manage changes to IT projects and drive process improvements.
Develop business relationships with customers and IT vendors.
Operate effectively as part of a team as well as autonomously.
Adapt quickly to a dynamic environment and demonstrate resilience under pressure.


The successful candidate should also possess the following skills:


Excellent team player who motivates others in the team to get the best result possible
Very strong interpersonal and communication skills (fluent in spoken and written Dutch and English). Excellent stakeholder engagement.
Process Improvement mindset.
An extensive knowledge of Trading and Supply European Power Operations, Trade Finance and Controls, European Regulatory Reporting and Compliance.


COMPANY DESCRIPTION

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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