Virtual Store Experience Manager Bloomington MN

Profile

Best Buy

The Virtual Experience Manager identifies opportunities to provide a world class experience within business area. This role builds quality relationships with retail customers to provide them with relevant and memorable products, services, and technology expertise. The Experience Manager also drives localized customer and employee strategies throughout their home location and shares trends impacting the micro market and with the Store Experience Manager.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

Drives a positive customer experience by building relationships and providing solutions to their needs.

Oversees entire store leadership duties and ensures employees are deployed to maximize efficiency.

Manages employee experience, development, and performance management.

Analyzes performance indicators against business strategies leads team to facilitate growth or improve results.

Basic Qualifications

2 years of experience as a supervisor or manager in business, military, or other fields

2 years of sales or customer service experience

1 year of experience managing and reviewing operational expenses and revenue

Preferred Qualifications

Retail industry experience

Consumer electronic industry experience

Company info

Best Buy
Website : http://www.bestbuy.com