Change Management Lead

Profile

Description

The Change Management Lead develops change management strategy and plan, performs change and organizational assessments, designs change management interventions, executes on change management plan, measures change health and adoption.

The Change Lead is a part of the Enterprise Agility and Change team. Our objective is to enable the evolution into the customer-centric operating model. Change Management lead enables the 'people side' of change for initiatives critical to the success of the operating model transformation. The lead assesses organizational change readiness, develops change management plans and implements interventions to drive change adoption and absorption.

Responsibilities

Humana's evolution to a new operating model over the next several years will create a lot of change. To achieve the objectives and to help our associates thrive through it, a big emphasis is being put on managing the people-side of the change.

The scope of our work includes:

Perform change assessments

Develop a change management plan

Execute a change management plan

Measure change health

Responsibilities

Lead change management planning and execution in accordance with the standards and guidelines defined by the transformation leadership team

Support teams in their change efforts to maximize change adoption and absorption

Assess organizational change readiness

Develop change management plans in an interactive, incremental, and client-centric manner

Execute change management plan through agile delivery

Develop and execute interventions to prepare teams for change

Coach leaders on effective sponsorship and change leadership

Facilitate existing programs with senior audiences to increase change readiness, workforce agility and resilience, shifting mindsets, shaping culture, and change leadership capability development

Provide thought-leadership in new program development and existing program improvement opportunities, based on feedback from the clients

Measure change adoption, absorption, behavior shifts

Provide assessment data for the enterprise change analytics suite

In addition, change management leads are expected to coordinate with the Enterprise transformation leadership team:

Provide thought leadership to the Humana's transformation leadership team on change capabilities

Identify organizational impediments to successful change absorption and adoption, and work with the leadership team to create effective strategies to overcome them

Serve as a thought leader on Change Management and Leadership and participate as a member of Humana's Change Community of Practice

Come join us if you want to ...

Be a major player in a transformation that will change people's lives

Help people develop their resilience and agility to positively deal with any life change

Be a mindset shifter and a culture shaper

Required Qualifications

Bachelor's Degree

7 years of change management experience with major transformations, including planning, execution, and measurement

Experience influencing change and quantify the impact and value

Facilitation experience with executive audiences

Preferred Qualifications

Advanced degree

Change Management Certification (ProSci, CCMP or another respected certification)

Lean and/or Six Sigma Certifications helpful

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com