Jersey City, NJ, United States
Dec 22, 2020
The Associate Director, Account Management is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Associate Director, Account Management requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Director, Account Management oversees customer account management, including negotiating contracts and agreements. Develops and oversees customer retention campaigns. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.
6 or more years of technical
2 or more years of management experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Scheduled Weekly Hours