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Job Details

Account Director Transient Sales - Waldorf Astoria Monarch Beach Resort

Company name
Hilton Worldwide

Dana Point, CA, United States

Employment Type

Executive, Manager, Sales, Hospitality

Posted on
May 19, 2023

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Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Account Director to join the Sales Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

In this role, you will respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc., as well as solicit and initiate new sales to potential clients. This role will focus on the leisure and travel transient market.

The ideal candidate will have 3-5 years hotel selling experience, in the luxury leisure and travel transient market. It is also required to be in market near the resort for site visits and connecting with clients when programs are onsite. Delphi FDC experience is preferred. Luxury and/or resort experience is required.

Want to learn more? Hotel Website ( , Facebook ( , Instagram (

What will I be doing?

As an Account Director, you would be responsible for serving as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Specifically, this includes but is not limited to:

Researches, develops and solicits new FIT and Group Tour business while maintaining relationships with current accounts.

Travels outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, maintain contacts, conduct site inspections and close deals.

Consistently meets with and entertains customers, conducts property tours, participates in tradeshows and industry and community events to promote facilities and services. Interviews, trains, supervises, counsels, schedules and evaluates staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:




Customer Focus


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. ( We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education ( : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Salary Range: The annual salary range for this role is $90,000 - $100,000 and is based on applicable and specialized experience and location.


Job: Sales

Title: Account Director, Transient Sales - Waldorf Astoria Monarch Beach Resort

Location: null

Requisition ID: HOT09I7R


Company info

Hilton Worldwide
Website :

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