IT Manager - Military Veterans

Profile

u003cbu003eJob Numberu003c/bu003e 23096947u003cbru003eu003cbu003eJob Categoryu003c/bu003e Information Technologyu003cbru003eu003cbu003eLocationu003c/bu003e Sheraton Waikiki, 2255 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAPu003cbru003eu003cbu003eScheduleu003c/bu003e Full-Timeu003cbru003eu003cbu003eLocated Remotely?u003c/bu003e Nu003cbru003eu003cbu003eRelocation?u003c/bu003e Nu003cbru003eu003cbu003ePosition Typeu003c/bu003e Managementu003cbru003eu003cdivu003e u003cpu003eu003cstrongu003eJOB SUMMARYu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eAs a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eCANDIDATE PROFILEu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eEducation and Experienceu003c/strongu003eu003c/pu003e u003cpu003e• BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.u003c/pu003e u003cpu003e• Previous experience in IR Global Field Services or Marriott Systems Support desirable.u003c/pu003e u003cpu003e• System-related professional certifications desired.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eCORE WORK ACTIVITIESu003c/strongu003eu003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eEnsuring Client Technology Needs are Metu003c/strongu003eu003c/pu003e u003cpu003e• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.u003c/pu003e u003cpu003e• Monitors, verifies and manages the acquisition and maintenance of property based systems.u003c/pu003e u003cpu003e• Analyzes information, identifies current and potential problems and proposes solutions.u003c/pu003e u003cpu003e• Maintains, inspects and repairs equipment.u003c/pu003e u003cpu003e• Inspects and verifies the maintenance of the equipment or the environment.u003c/pu003e u003cpu003e• Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.u003c/pu003e u003cpu003e• Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.u003c/pu003e u003cpu003e• Verifies solutions are consistent with the client's needs and brand specific IR environment.u003c/pu003e u003cpu003e• Administers and maintains mail and email.u003c/pu003e u003cpu003e• Maintains inventories and manages IT hardware/software.u003c/pu003e u003cpu003e• Provides Internet support and maintenance (if applicable)u003c/pu003e u003cpu003e• Provides cable management support.u003c/pu003e u003cpu003e• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.u003c/pu003e u003cpu003e• Consults on specific application issues or hardware/software problems.u003c/pu003e u003cpu003e• Provides feedback to Lodging IR on application functional performance and system performance.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eManaging Projects and Policiesu003c/strongu003eu003c/pu003e u003cpu003e• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.u003c/pu003e u003cpu003e• Monitors processes and evaluating information according to SOP and LSOP requirements.u003c/pu003e u003cpu003e• Enforces IR policies and standards protecting company hardware, software and other resources at the property.u003c/pu003e u003cpu003e• Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eMaintaining Information Systems and Technology Goalsu003c/strongu003eu003c/pu003e u003cpu003e• Develops specific goals and plans to prioritize, organize, and accomplish your work.u003c/pu003e u003cpu003e• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.u003c/pu003e u003cpu003e• Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.u003c/pu003e u003cpu003e• Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.u003c/pu003e u003cpu003e• Verifies proper asset management.u003c/pu003e u003cpu003e• Performs on-site monitoring of all projects.u003c/pu003e u003cpu003e• Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eDemonstrating and Applying IR Knowledgeu003c/strongu003eu003c/pu003e u003cpu003e• Keeps up-to-date technically and applies new knowledge to your job.u003c/pu003e u003cpu003e• Demonstrates knowledge of job-relevant issues, products, systems, and processes.u003c/pu003e u003cpu003e• Provides technical expertise and support.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eLeading IR Teamu003c/strongu003eu003c/pu003e u003cpu003e• Serves as a role model to demonstrate appropriate behaviors.u003c/pu003e u003cpu003e• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.u003c/pu003e u003cpu003e• Celebrates successes and publicly recognizes the contributions of team members.u003c/pu003e u003cpu003e• Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eManaging and Conducting Human Resource Activitiesu003c/strongu003eu003c/pu003e u003cpu003e• Verifies employees are treated fairly and equitably.u003c/pu003e u003cpu003e• Verifies property policies are administered fairly and consistently.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003e u003cpu003eu003cstrongu003eAdditional Responsibilitiesu003c/strongu003eu003c/pu003e u003cpu003e• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.u003c/pu003e u003cpu003e• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.u003c/pu003e u003cpu003e• Analyzes information and evaluates results to choose the best solution and solve problems.u003c/pu003e u003cpu003e• Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.u003c/pu003e u003cpu003e• Manages vendors for property IT requirements functioning as escalation point for problem resolution.u003c/pu003e u003cpu003eu0026nbsp;u003c/pu003enu003c/divu003eu003cdivu003e u0026nbsp;u003c/divu003eu003cpu003eu003ciu003eMarriott International is an equal opportunity employer.u0026nbsp;We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.u0026nbsp;We are committed to non-discrimination onu0026nbsp;anyu0026nbsp;protectedu0026nbsp;basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.u003c/iu003eu003c/pu003eu003cbru003eu003cbru003eu003cdivu003e When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatheru0026nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliveru0026nbsp;au0026nbsp;meaningful guest experiences, we encourage you to exploreu0026nbsp;your next career opportunityu0026nbsp;with Sheraton. u003c/divu003eu003cbru003e

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