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Job Details

VP Head of Operations Prudential International Insurance

Newark, NJ, United States

Posted on
Nov 16,2019

Apply for this job


VP, Head of Operations Prudential International Insurance','OSO0000G','!*!

Prudential Financial
is one of the world’s largest financial institutions. With over 140 years in
financial services, we offer a broad range of financial products and services
for people and businesses in the U.S. and abroad. Prudential Financial’s distinctive
Rock symbol and the Prudential name are among the most enduring brands in U.S.
corporate history.

Our International
Insurance segment develops and distributes life insurance, retirement products,
and certain accident and health products with fixed benefits to the mass
affluent and affluent markets through our Life Planner operations in Japan,
Korea, Taiwan, Brazil, Argentina, and Mexico. We also provide similar products
to the broad middle income and mass affluent markets across Japan, our joint ventures
in Chile, Malaysia, India, and Indonesia, and our strategic investment in Ghana
through multiple distribution channels including banks, independent agencies
and Life Consultants associated with our Gibraltar Life and Other operations.


Prudential Financial is seeking a proven executive to lead
Operations for the International Insurance businesses.  The Vice President, Head of
Operation reports to the Head of Prudential International Insurance (PII)
Operations and Systems.  This critical
role is responsible for partnering with country leaders across multiple
international businesses to define and execute strategic and tactical objectives
that enable profitable growth, enhance the customer experience, develops
operations leadership talent and leverages technologies to modernize and
simplify operational processes. 

Job Responsibilities and Professional Attributes

Establish a multi-year operations business transformation strategy
and prioritize strategic capabilities for international businesses.  Transfer deep domain knowledge,
leverage best practices and impart subject matter expertise to drive meaningful
change. Engage and motivate operations team and country leaders to
understand, embrace and drive the implementation of PII’s Digital Strategy; effectively
capitalize on operational benefits of data assets and advanced technology
initiatives.  Develop talent strategy that facilitates professional growth,
optimizes talent placement for critical positions and enables viable succession
planning. Coach, mentor and educate direct reports and country operations
leaders to enhance knowledge, broaden experience and elevate skills in
operations management methodologies. Oversee deep dive operational assessments with
accountability for driving improvements in service, cost and quality. Partner with country operations leaders, Risk, and
Compliance to ensure robust operational controls and standards are in place and
that operational leadership possesses a control conscious mindset. Maintain and monitor key performance indicators and resource
capacity models to drive operational efficiency and optimal allocation of
resources.Apply deep domain technical knowledge and experience e.g. organizational
redesign, workforce management and vendor governance, to solve difficult
business challenges.Support M&A activities
including conducting due diligence for operations functions','!*!Demonstrated success as an Operations Management executive.A minimum of 15 years of experience in Operations Management, including leading large complex organizations across multiple operational functions in the financial services and / or insurance industry. Hands-on experience in implementing operational strategies and driving transformational change through innovation and modernized technologies. Proven experience in managing several concurrent operational excellence initiatives across multiple countries, diverse cultures, and in different languages. Also possesses experience evaluating in-flight projects and making recommendations that lead to measurable improvements and mitigation of business risk. Views talent as a differentiator and has demonstrated experience and success in attracting, coaching and developing teams and individuals. Demonstrable commitment to project management disciplines, quality control, change management and leading-edge technologies is essential. Excellent communication and interpersonal skills with the ability to connect, build relationships and influence business leaders, across all levels, in a multi-national company.International operations management experience is essentialSubstantial international travel is requiredWillingness to consider an overseas assignment, if necessary is desirable. Prior experience in M&A activities is preferred. ','!*!Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit ****to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at **** for more information about doing business with Prudential.','Operations','United States-New Jersey-Newark','','Full-time','Yes, 50 % of the Time','VP, Head of Operations Prudential International Insurance

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