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Job Details

Maintenance/Service Manager - Little Brook

Frederick, MD, United States

Posted on
Jan 09,2020

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POSITION SUMMARY:u00a0u00a0The Service Manager will receive general direction from the Community Manager.u00a0 Complies with established policies and operation procedures.u00a0 In the absence of the Community Manager, s/he will accept direction and instruction from the Assistant Community Manager or Regional Manager.nThe essential functions of the Service Manager are as follows:nProjects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.u00a0 Meets company standards on conduct, attendance, etc.u00a0u00a0 Models Mission and Foundations.nEnsures the operation of maintenance of furnace, air conditioners, stoves, refrigerators, hot water heaters and other major appliances and equipment.nPerforms day-to-day maintenance duties to assure the preservation and upkeep of the buildings, fixtures, and equipment.u00a0 S/he provides the physical services for repairs.u00a0 Provides high level of customer service.nPerforms the physical duties required to correct emergency conditions such as sewer back-ups, water flooding into apartments, etc.u00a0 The corrective action also includes cleaning up during and after the condition is resolved.u00a0 S/he mops up water and removes debris or whatever is necessary to restore the affected area to the same condition that existed prior to the incident.nAssigns responsibilities to Service staff members as appropriate. Supervises the work of Service staff to ensure maximum efficiency.u00a0 With Community Manager, trains and evaluates the performance of Service staff.nProvides written lists of noted deficiencies within the building to the Community Manager, outlining specific conditions, exact locations, and recommendations for corrective actions.u00a0 S/he reports to the Community Manager any poor housekeeping, damages to the units, etc. when s/he is in the unit performing corrective maintenance work.nUnderstands the financial implications of job duties. Acts accordingly.nCoordinates with the Community Manager on scheduling preventive maintenance work and maintains logs for preventive maintenance.nMeets with sales representatives and obtains the best prices for supplies such as light bulbs, plumbing, electrical, cleaning, etc. for the property.nAssists with obtaining bids from contractors for major repairs and/or improvements on the property and Community Manager.nMaintains equipment on the property in the best possible condition.nObtains bids for snow removal and coordinates any other personnel in cleaning the walks, breezeways, steps and common areas during a snow or ice storm.nMaintains files containing written records of maintenance services, equipment inventory, operating manuals, general inventory, warranties on equipment and appliances, and keeps a record of dates apartments were painted, vinyl replacement and carpet replacement.nAbility to comprehend and follows the precautions stated on the Material Safety Data Sheets (MSDS) for all hazardous material used in the course of performing the functions of this positionnPerforms other duties as assigned or necessary.n

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