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Job Details

General Manager Retail Mall

Company name
Jones Lang LaSalle Incorporated

Marina del Rey, CA, United States

Employment Type

Manager, Retail

Posted on
Feb 05,2019

Valid Through
May 21,2019

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Job Description

Management, Operations and Marketing

Maintain safety, cleanliness and integrity of all areas of buildings, systems and equipment for all property users.

Prepare team to respond in emergency and crisis situations.

Have thorough knowledge of area market including all competitive properties and area demographics.

Maintain an appropriate level of involvement in community affairs representing both the property’s interest and the interest of JLL.

Enforce all tenant lease requirements.

Manage the activities of the property’s marketing manager in conjunction with the regional marketing manager.

Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales.


Work in conjunction with property’s leasing agent to execute new and renewal leases to meet or exceed client objectives.

Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.

Maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs.

Negotiate all tenant rent reduction or termination requests the property’s leasing agent to ensure budgeted leasing activity occurs.


Develop and implement an annual business plan to achieve budgeted net operating income for property.

Manage property’s capital expenditures to budgeted levels.

Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report.

Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports.

Monitor the collections of all rents and execute appropriate collection process.

Client Relationship

Establish and maintain an effective working relationship with the property’s asset manager.

Function as primary point of contact to asset manager for all issues relating to the property.

Interact frequently with property’s regional managers and leasing team to ensure consistent high quality interaction with asset management firm.

Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL.

Employee Management

Direct and supervise the activities of all property employees.

Develop a personnel action plan for each direct report to identify opportunities for further career development.  Ensure that all supervisory employees do the same for their direct reports,

Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms.

Coordinate appropriate training for property personnel.

Establish course of action for team to accomplish goals and evaluate results.


Any and all other duties and tasks assigned.


Bachelor’s Degree (B.A./B.S.) - Degree in Business Preferred.

Years of relevant experience

5 - 10 years of experience in Retail Property Management.

Skills and Knowledge

Competency using Microsoft Office, navigating the internet, general use of personal computer.

Excellent verbal and written communication skills.

Demonstrate leadership and professionalism..

Preferred Skills and Knowledge

Ability to problem solve and provide actionable and positive feedback.

Ability to work both independently and within a team environment.

Ability to work collaboratively with cross-functional groups.

Flexible and able to work in a fast-paced environment.

Certifications/ Licenses

Real Estate License

Physical work requirements and work conditions

Can involve standing and walking; working nights and weekends

JLL Privacy Statement

When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.

For additional details please see JLL's Global Privacy Statement

or our career site pages for each country.

For employees in the United States, please view our Equal Opportunity and Information Security disclaimers here.


Company info

Jones Lang LaSalle Incorporated
Website :

Company Profile
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. Our 48,000 people work across 1,000 locations in 70 countries to serve the global, regional and local needs of corporates, investors and developers. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.

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