Branch Manager II - Military Veterans

Profile

SUMMARY:The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation.u00a0 In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.MAJOR DUTIES/RESPONSIBILITIES:nManage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.nMake loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.nActively pursue business development relationships within his/her community. Sell products and services to meet sales goals.nManage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.nEnsure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.nAll other duties as assigned.nBASIC QUALIFICATIONS:nHigh School Diploma or GED from accredited institutionn3-5 years of consumer finance experience or related industry experiencenPersonnel management and budgeting skillsnEffective communication, organization and sales skillsnProficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word ApplicationsnPREFERRED/DESIRED QUALIFICATIONS:nIndustry-related experiencenBilingual, Spanish/EnglishnAbility to relocatennWORKING CONDITIONS:nNormal office environmentnAbility to travel, occasionally overnightn

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