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Job Details

Retail General Manager

Rolling Meadows, IL, United States

Posted on
Dec 12,2019

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Staples is focused on our customer and our community. As a General Manager (Store Manager) with Staples, you will make a visible impact as a retail leader and business professional in driving your stores merchandise sales, technical services portfolio, print & marketing services, business-to-business network and community relationships. The General Manager will lead his/her retail store in being positive, inclusive and collaborative while helping your customers achieve their goals.

We are investing in our people and our stores, empowering our people to learn, grow and deliver. You will establish a fun, team-oriented retail culture that supports and strengthens your team as well as delivers on Staples values. Your team will have the customer’s needs in mind while helping customers find products, providing answers & solutions, and providing a differentiated customer experience.

Get great perks because, you matter.

Flexible hours/shifts, generous paid time off and bonus plan
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits

Provide strong leadership in community, customer service, and team development.

Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment primarily focused on the small business customer’s needs
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Pursue, attract, coach and retain talented employees

Play the lead role in helping your store, your people and your customer win.

Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store, additional responsibilities as needed or assigned


Essential skills and experience:

1 year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
High School diploma or equivalent
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Preferred skills and experience:

Bachelor’s Degree in Business or related field
Ability to engage with the community and network & support small business customers


Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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