http://www.managercrossing.com/lcarticlearchive.php MANAGERCROSSING ARTICLES SECTION en-us © 2007 ManagerCrossing. All rights reserved. Office: 175 S. Lake Avenue, Suite 200, Pasadena, CA 91101 admin@managercrossing.com(ManagerCrossing) admin@managercrossing.com Wed, 27 Aug 2008 04:21:22 CDT ARTICLES 60 http://images.employmentcrossing.com/employment/logo.gif http://www.managercrossing.com/lcarticlearchive.php http://www.managercrossing.com/article/index.php?id=330129 The foremost role of a manager is to manage people, and executives in managerial positions often have to deal with employees who are difficult to manage. Understanding why they are being difficult and knowing how to help them are important skills that a good manager needs to excel at. The following article explores these skills and some tips for mastering them.... http://www.managercrossing.com/article/index.php?id=330129 Mon, 21 Jul 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330126 The choices that a leader makes do not simply affect that leader. A leader's choices impact others and impact the business he or she is leading. That's why the ethics of leadership are essential to successful business-building. When I say ''ethics,'' what do I mean? Ethics (from the Ancient Greek ethikos, the adjective form of ethos, meaning "custom, habit"), a key aspect of philosophy, is the examination of the morals, values, and behavior of a person or group. Since ethic... http://www.managercrossing.com/article/index.php?id=330126 Tue, 10 Jun 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330123 In this article, Barbara A. Kay explains some rules that will help managers stay safe during the wild roller coaster recession the US economy is entering. In order to maximize and further their management careers, managers must (1) be organized and goal-driven, (2) prioritize important habits and projects while ''stowing away'' those which do not contribute to a successful management career, and (3) focus energy and time to maximize results and longevity.... http://www.managercrossing.com/article/index.php?id=330123 Mon, 26 May 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330124 Effective and timely decisions are important in our personal as well as professional lives. They allow us to exploit opportunities, respond to threats, analyse all available options, and take a route that best aligns with our or our organization's goals. The following article discusses some tips that will help you become an effective decision maker and give others confidence in your decision-making skills. ... http://www.managercrossing.com/article/index.php?id=330124 Mon, 26 May 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330122 I am so sick of hearing about the evils of micromanagement. It seems that every day we hear another tale about the ubiquitous micromanager who is taking vital management practices to the extreme and interfering with their employees' ability to successfully fulfil their job requirements, all while generating unnecessary stress for those workers. It's an ugly story, and I believe that, in many cases, it's simply not being represented fairly.... http://www.managercrossing.com/article/index.php?id=330122 Mon, 12 May 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330121 In the midst of the daily media pounding about the current economic condition of the US, it recently dawned on me that the power of precision is available to everyone, including executives, employees, and entrepreneurs alike. I also realized that achieving precision is the most effective way for any individual to succeed, especially during tough economic times.... http://www.managercrossing.com/article/index.php?id=330121 Mon, 05 May 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330120 You've been sitting there, slaving away as an underling to the boss. You've been working for a couple of years, with lousy hours and lousy pay, and now your chance has finally come: the boss is gone, and they need a new one. Why not you?... http://www.managercrossing.com/article/index.php?id=330120 Thu, 24 Apr 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330118 In this article, author Dan Coughlin discusses the critical importance of perseverance in managerial jobs. By laying out the sources of perseverance and explaining how to tap into those sources, he provides some helpful career advice for anyone whose job it is to manage others.... http://www.managercrossing.com/article/index.php?id=330118 Mon, 07 Apr 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330116 Executives and managers are often left feeling frustrated when their staff doesn't perform a task the way they expected. This can be eliminated by sharpening your communication and filling in the gaps that are often left open for interpretation. Here are some guidelines.... http://www.managercrossing.com/article/index.php?id=330116 Mon, 24 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330117 ''We'll never finish the job on time — especially with the limited resources we've been given.'' ''How come our department always gets all the 'special' projects?'' http://www.managercrossing.com/article/index.php?id=330117 Mon, 24 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330104 In the wake of Enron, Adelphia, and other corporate scandals, the issue of character continues to be a priority for companies seeking management level executives. Companies are looking beyond the resumes, the references, the psychological tests, and the performances during interviews.... http://www.managercrossing.com/article/index.php?id=330104 Mon, 17 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330114 Motivating employees is often exhausting and time-consuming work. Managers provide incentives, set goals, acknowledge top producers, even use consequences or threats. They use these tactics in an attempt to stimulate some level of interest in their staff, trying to push them into action.... http://www.managercrossing.com/article/index.php?id=330114 Mon, 17 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330115 In business today, change is inevitable. Not only is it inescapable, but the speed of change seems to intensify as each day goes by. What this means to your business is that you really need the performance of every person in your company to constantly be on the upswing. So you can imagine how important it is that executives, managers, and supervisors alike take a constructive approach towards change management in order to consistently drive these improvements within your organization.... http://www.managercrossing.com/article/index.php?id=330115 Mon, 17 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330110 One of the most difficult actions any executive has to take is to look an employee directly in the eye and tell them that they will no longer be working for the company. Knowing that termination will end the employee's current source of income, and undoubtedly affect them in a number of ways personally, makes it infinitely more stressful to address the task. In truth, although keeping the employee in question may be detrimental to the health of the company itself, many leaders keep people on ... http://www.managercrossing.com/article/index.php?id=330110 Mon, 10 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330111 Why does personality matter? To answer this question, we need to resolve two other issues first: 1. What is personality?2. Who wants to know why personality matters? http://www.managercrossing.com/article/index.php?id=330111 Mon, 10 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330112 At the end of every keynote presentation, I do a Q&A session. Last week a CEO of a medium sized company raised his hand and asked, ''How do I motivate unmotivated employees?'' I said, ''One of the things I've learned is that you can't motivate people to do what they truly don't want to do. The best executives I've seen create an environment where motivated people can stay motivated and succeed. The main job of an executive is not to motivate employees, but to make sure you don't ... http://www.managercrossing.com/article/index.php?id=330112 Mon, 10 Mar 2008 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330102 All is not well in the corporate world. Contrary to some opinions, people do not just job-hop for the fun of it or because they are irresponsible. Stress is up and morale is down. If you follow the trail backwards, it often leads right to management's door. Here are some common mistakes made by management and alternative courses of action they could be taking.... http://www.managercrossing.com/article/index.php?id=330102 Mon, 03 Mar 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330103 Leadership is about creating change. In order to beat the competition, your results tomorrow have to be better than they are today. http://www.managercrossing.com/article/index.php?id=330103 Mon, 03 Mar 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330100 Maybe you're one of those leaders who thrives on change, viewing a setback as a challenge, risk as an opportunity. It could be your most important strength - or your biggest vulnerability. The key is being aware of your personal ''change style'' and how it affects the people you're leading. Without this awareness, you could be alienating the very people you need to make the desired change a reality.... http://www.managercrossing.com/article/index.php?id=330100 Mon, 25 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330101 Good metrics provide decision-making insight that leads to the most appropriate action or non-action. Using too many metrics can result in analysis paralysis, according to Forrest W. Breyfogle, III, CEO of Smarter Solutions, Inc. He advises businesses to set up metrics that have these characteristics:... http://www.managercrossing.com/article/index.php?id=330101 Mon, 25 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330098 The cornerstone of any successful company is the team that makes it up. There is no other more important contributing factor to building a truly great organization. Effective development methods, the right technology, efficient processes, available money, and well-invested time are all important aspects, but none can substitute for the importance of an exceptional team if you want to establish an exceptional organization.... http://www.managercrossing.com/article/index.php?id=330098 Mon, 18 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330099 Many people think that a good organizing plan needs to be a complex one. This could not be further from the truth. On the contrary, good organizing is a simple system that works for you - the less complex, the better. It is about choosing the best way to organize the ''stuff'' in our lives so we will be able to retrieve it quickly and easily.... http://www.managercrossing.com/article/index.php?id=330099 Mon, 18 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330096 Have you ever wondered how other people seem to get so much more done in a day than you do? Do you feel like you are working longer hours, yet never seem to complete a fraction of the items on your ''To Do'' list? When was the last time you were so ahead of schedule that you weren't quite sure what to do next? Or do you feel like you will never get caught up no matter how hard you try?... http://www.managercrossing.com/article/index.php?id=330096 Mon, 11 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330097 Nobody works for nothing. That is to say, people work because there's something in it for them. Financial remuneration, prestige, recognition, pride, a sense of doing the right thing. The preferred rewards for a job well done vary from person to person. But the need to get something for one's hard work is universal.... http://www.managercrossing.com/article/index.php?id=330097 Mon, 11 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330093 After Jim Collins' book, Good to Great, came out in 2001, all the rage in management has been about getting the wrong people off the bus, getting the right people on the bus, and putting them in the right seats. Then the bus will go to amazing places. I call this talent management: attracting, retaining, and developing the right talent for your organization, and letting go of the wrong talent for your organization.... http://www.managercrossing.com/article/index.php?id=330093 Mon, 04 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330094 Although it involves risk, human beings have a very primal need to give and receive trust. As author, playwright, and part-time spy Graham Greene put it: ''It is impossible to go through life without trust: That is to be imprisoned in the worse cell of all, oneself.''... http://www.managercrossing.com/article/index.php?id=330094 Mon, 04 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330095 In business today, change is inevitable. Not only is it inescapable, but the speed of change seems to intensify as each day goes by. What this means to your business is that you really need the performance of every person in your company to constantly be on the upswing. So you can imagine how important it is that executives, management, and supervisors alike take a constructive approach towards change management in order to consistently drive these improvements within your organization.... http://www.managercrossing.com/article/index.php?id=330095 Mon, 04 Feb 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330090 What is the meaning of the Internet revolution and the Web2.0 revolution? One important thing we need to understand is that these revolutions change all our social systems, including the workplace, companies, markets, and society itself, into ''complex systems'' by increasing interrelationships and interconnections within those systems.... http://www.managercrossing.com/article/index.php?id=330090 Mon, 28 Jan 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330091 In today's business environment, we find generational diversity management at its most challenging. In any given department, you will discover a strong mix of Boomers, Gen X'ers, and Gen Y'ers, with some long-lived members of the Traditional Generation still working their hearts out. Managing this fusion of ages, values, and viewpoints is an increasingly difficult task.... http://www.managercrossing.com/article/index.php?id=330091 Mon, 28 Jan 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330092 Excellent leadership qualities are critical to success. Outstanding leaders lead with communication, confidence, and coaching. http://www.managercrossing.com/article/index.php?id=330092 Mon, 28 Jan 2008 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330087 They have been called bright and ambitious, yet spoiled and narcissistic; a generation that grew up on technology, believes in instant gratification, and challenges what Gen Xers and Boomers have long considered the norm. Gen Ys demand many forms of technology at work and believe that anyone who doesn't embrace the latest technology is antiquated. But with 64 million workers set to retire by 2010, Gen Y is the future fabric of the workforce. They are the fastest growing segment of the U.S. wo... http://www.managercrossing.com/article/index.php?id=330087 Mon, 31 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330088 Are you a manager who creates a motivating work environment? Does your team enjoy what they're doing? Do you inspire people to give their best? It's never too late to become a truly motivating manager. Here are five tried-and-true tips for getting started:... http://www.managercrossing.com/article/index.php?id=330088 Mon, 31 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330089 Excellent leadership qualities are critical to success. Outstanding leaders lead with communication, confidence, and coaching. http://www.managercrossing.com/article/index.php?id=330089 Mon, 31 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330085 You're new on the job and want to fit in. Everyone is decent enough to you, but you notice that certain cliques form in the lunchroom - and you're often on the outside. Although it may feel as though you're in high school again, what you're experiencing is office politics.... http://www.managercrossing.com/article/index.php?id=330085 Mon, 24 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330086 The problem with thinking of yourself as, just generically, a manager, is that you then begin to think of matters that cross your desk as being separate and equal. They seem to flow like unrelated, discrete events or items making their separate demands on your managerial attention.... http://www.managercrossing.com/article/index.php?id=330086 Mon, 24 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330083 You've been served. A former customer is suing your business. Depending on the claim's gravity and legitimacy, it could potentially require you to provide documents to the court during the discovery process. Will you find your files in order?... http://www.managercrossing.com/article/index.php?id=330083 Mon, 17 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330084 Finding and keeping good employees is one of your greatest business challenges. Every day your best employees are tempted with seemingly great job offers. Make sure that your employees are contented, productive team members and those job offers might seem less tempting. To make this happen, managers must possess excellent communication skills to interview, hire, and keep great team members. Here are five critical attributes of good communication skills.... http://www.managercrossing.com/article/index.php?id=330084 Mon, 17 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330080 What does it mean to be a truly authentic leader? Is it strictly the act of aligning your corporate actions with your public words? Is it enough to take special care that your actions have purpose and meaning, rather than being a shallow grab for publicity or an insincere attempt to portray your company in a way that doesn't align with the corporate vision? The essence of authentic leadership goes much deeper than that. It's rooted in your personal self. Being genuine or authentic is to ... http://www.managercrossing.com/article/index.php?id=330080 Mon, 10 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330081 Performance issues will continue as long as managers do not diagnosis the problem. It is too costly to production and to the human resource function to continually fire and rehire as a result of employment malfunctions. The typical cost of rehire and retraining is three to four times the employee salary, to say nothing of the time and money lost in productivity.... http://www.managercrossing.com/article/index.php?id=330081 Mon, 10 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330082 Excellent leadership qualities are critical to success. Outstanding leaders lead with communication, confidence, and coaching. http://www.managercrossing.com/article/index.php?id=330082 Mon, 10 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330078 Looking back, many failed executives and managers recognize that their organizations first hired them for their technical skills - and dismissed them for their people skills. Perhaps their résumés promised proficiency in finance, business management, or sales and marketing. But as they win promotions, they need broader, core skills - the ability to interact with and influence more and more groups of people inside and outside the organization.... http://www.managercrossing.com/article/index.php?id=330078 Mon, 03 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330079 Michelle and her husband, Dan, planned to attend her company's holiday party. It was her first year attending, and they were looking forward to making the best impression. Unfortunately, they made some serious mistakes. First, they forgot to RSVP to the party. Michelle's regional manager, Stephen, the host, was forced to bring in additional seating to accommodate them. In addition, Michelle and Dan brought their hosts a gift of wine; however, they didn't realize that Stephen and his wife abst... http://www.managercrossing.com/article/index.php?id=330079 Mon, 03 Dec 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330076 Many people think that management development is something that happens to them. But successful managers don't just go in one end of a training pipeline and come out the other as a manager. There are two key things to bear in mind:... http://www.managercrossing.com/article/index.php?id=330076 Mon, 26 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330077 Why won't the latest celebrity flap go away? Situations calling for a public apology come and go about once a month. Some rock star, movie actor, athlete, or politician gets caught shoplifting, driving while drunk, doing drugs, having an affair, uttering prejudicial slurs over an open mic, or taking a bribe, and the public becomes outraged about the duplicity. The public persona and principles preached don't match the private behavior.... http://www.managercrossing.com/article/index.php?id=330077 Mon, 26 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330074 San Francisco, CA - According to the 2006-2007 Profile study, commissioned by the International Association of Business Communicators (IABC) Research Foundation, 75 percent of communication professionals are satisfied with the salary level for their jobs. However, only three out of five survey respondents, or 61 percent, said they plan on staying with their current organization for the next two years.... http://www.managercrossing.com/article/index.php?id=330074 Mon, 19 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330075 Executive presence may be hard to define, but most people know it when they see it. Do you have it? If you think it may be lacking, or if you'd like to increase your credibility and confidence, consider the following tips:... http://www.managercrossing.com/article/index.php?id=330075 Mon, 19 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330072 In business, individuals often secure the services of a success coach to ''fix'' certain areas of their professional lives, such as securing a desired promotion or salary increase, or enhancing performance and productivity in their jobs. Many professionals often fail to realize that these career roadblocks are actually a symptom of other, more deep-seated problems that are occurring elsewhere in their lives. In other words, the obstacles people face at work may, in fact, not necessarily be ... http://www.managercrossing.com/article/index.php?id=330072 Mon, 12 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330073 To be heard, you have to make people like you. You need to create chemistry - with your staff as a manager, with your team as a project leader, with your boss, with your customer, with your strategic partners. People believe people they like. That's not a news bulletin. Great communicators develop The Likeability Factor - your personality and the ''chemistry'' you create between yourself and others.... http://www.managercrossing.com/article/index.php?id=330073 Mon, 12 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330070 Long before the days of info-glut, there were pivotal eras in history where either a shift in the method of communication or the means of production confronted people with a combined sense of exhilaration, panic, and challenge.... http://www.managercrossing.com/article/index.php?id=330070 Mon, 05 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330071 The first thing that strikes you while reading Dr. Karen Otazo's The Truth About Managing Your Career is its sheer frankness: this is not a book which hems and haws and waits to dispense tedious bits of career advice. From the opening sentence which brazenly orders the reader to do what few authors have ever suggested-''Don't read this book''-Otazo deftly sets up the reader's expectations and then quickly proceeds to obliterate them with a series of business tips (or ''Truth... http://www.managercrossing.com/article/index.php?id=330071 Mon, 05 Nov 2007 00:00:00 CST http://www.managercrossing.com/article/index.php?id=330067 In the workplace, managers get a bad rap. The butt of endless water cooler jokes, a boss is more often than not characterized as the office ''villain'' and is maligned for simply existing. How then does a boss transcend this collective disdain and find that delicate balance between managing as a tyrant like Miranda in The Devil Wears Prada or as a ''pushover'' who is taken complete advantage of?... http://www.managercrossing.com/article/index.php?id=330067 Mon, 29 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330068 What is time? That was the final exam question in my Existentialism Philosophy class at Marygrove College in Detroit. It was the '70s, and no matter how hard I tried to fill that bluebook with some type of academically worthy response, all I could think of were songs with the word ''time'' in them: ''Time Has Come Today'' , ''First Time Ever I Saw Your Face'', ''Time Is On My Side'', ''Does Anybody Really Know What Time It Is?'' Now, that is not to say that I couldn't hold my own a... http://www.managercrossing.com/article/index.php?id=330068 Mon, 29 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330069 When working with others we often think ''if only'' thoughts. Everything would be great if only... people were like me. If we got our wish, though, we would not be happy. http://www.managercrossing.com/article/index.php?id=330069 Mon, 29 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330065 The most gratifying part of training is seeing the people you teach succeed. I wanted to share a cute and rewarding story with you. I had a very rare opportunity to overhear how I had positively influenced one of our research associates. She is now a full consultant in her own successful business.... http://www.managercrossing.com/article/index.php?id=330065 Mon, 22 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330066 When we start out in our management careers, we all aim for the top slot - the CEO position. We study hard, listen to the advice of our bosses, and then we plunge into the work. http://www.managercrossing.com/article/index.php?id=330066 Mon, 22 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330063 It can be as simple as a memo asking employees to review a new policy or to use a special entrance during business hours. Often, however, poor business writing can lead to such simple messages becoming unclear and the objects of the company rumor mill.... http://www.managercrossing.com/article/index.php?id=330063 Mon, 15 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330064 It's yet another weekly management meeting. Everyone shows up, sits down, and takes their turn in reporting progress on assigned projects. At first glance this looks like a great way to ensure accountability for performance, but could it be sabotaging your company's future success?... http://www.managercrossing.com/article/index.php?id=330064 Mon, 15 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330061 Used properly, performance appraisals can be a highly effective tool for monitoring and motivating team members and employees. The following tips provide a crash course in how to conduct effective appraisals, so that you can further enhance the contributions of your co-workers and become increasingly effective in your own role as manager:... http://www.managercrossing.com/article/index.php?id=330061 Mon, 08 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330062 Purchasing managers plan, regulate, direct, and review the functions of the purchasing departments of organizations. Working for retail and wholesale stores and manufacturing firms, purchasing managers develop and execute the organizations' purchasing policies.... http://www.managercrossing.com/article/index.php?id=330062 Mon, 08 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330058 Congratulations on getting an interview. It's a big step, but now it's time to prepare. In doing so, it's important to consider something you may not have known: Often enough, the first few minutes of an interview decide its outcome.... http://www.managercrossing.com/article/index.php?id=330058 Mon, 01 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330059 Whenever I hear the term ''natural-born leader,'' I have to smile. I am sure that the business world is peppered with this larger-than-life creature: the self-assured captain of industry who can rally the rank and file to lockstep their way toward profitability.... http://www.managercrossing.com/article/index.php?id=330059 Mon, 01 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330060 Sometimes in conflicts, we find ourselves not only disagreeing, but losing control of the whole conversation. Escalating and digressing are major problems in conflicts. Perhaps your anger has been triggered, and everything that ever bothered you about the person or situation surfaces. In personal relationships, we may actually say what we are thinking. At that point, everything and the kitchen sink is thrown into the argument. In a professional environment, meanwhile, we often withhold o... http://www.managercrossing.com/article/index.php?id=330060 Mon, 01 Oct 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330055 Corporate cubicles are the hub of activity in any important organization. Managers always find themselves loaded with work throughout the day. Fortunately, modern gadgets are at their fingertips to help them with their workloads and lighten their burdens. This article briefly introduces the reader to some of the must-have gadgets that organizations around the world are acquiring for their managers today.... http://www.managercrossing.com/article/index.php?id=330055 Mon, 24 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330056 Industrial production managers plan, supervise, and coordinate the production of millions of different goods in large and small industries. Depending on the complexity and type of the manufacturing activity, industrial production managers are required to oversee either the whole project or just a section of it. Independent of the volume of their work, maintaining smooth and efficient functioning of the production process remains their main responsibility.... http://www.managercrossing.com/article/index.php?id=330056 Mon, 24 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330057 As recently as a century ago, the world was run almost exclusively by states and a few immensely powerful individuals, some of whom were business titans. But the age of potentates and plutocrats has given way to a more colorful world of infinitely greater scope and capability-a world owned and run by ordinary people. Historically speaking, this is quite an extraordinary fact, and one in which you, the manager, play a distinct role.... http://www.managercrossing.com/article/index.php?id=330057 Mon, 24 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330050 ''Attitude is a little thing that makes a big difference.'' - Sir Winston Churchill http://www.managercrossing.com/article/index.php?id=330050 Mon, 17 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330051 Some managers dread the recruiting season for the obvious reasons. However, the right interviewing techniques and skills can turn an interview session into a breeze. Here is how you can get the best out of interviews and select the best candidates for your organization.... http://www.managercrossing.com/article/index.php?id=330051 Mon, 17 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330052 Organizations are much more than workforces, infrastructures, technologies, and processes. Most successful organizations, small and big, owe a lot to their efficient managers. A career as a manager in an organization is rewarding and satisfying work, but it is a challenging job. It requires aptitude, knowledge, skills, and capabilities. To do their jobs efficiently, managers need to acquire the following essential skills:... http://www.managercrossing.com/article/index.php?id=330052 Mon, 17 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330053 Meetings are a fact of life - not just in business, but in our everyday existence. Whether it involves two or two hundred people, it is always a much better experience when the person organizing the meeting takes time to plan ahead and considers the other people involved. Preparation will help assure that people attend, achieve results, and follow through on actions taken.... http://www.managercrossing.com/article/index.php?id=330053 Mon, 17 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330054 WeDriveU appoints new GM for the greater Miami areaThe Dallas Morning News appoints new president and GMSGT, Inc., names Dr. Joy Colucci as VP http://www.managercrossing.com/article/index.php?id=330054 Mon, 17 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330044 Whether tackling the challenges of executing solutions or learning something new each day, Michael Fritsch, entrepreneur, president, and chief operating officer of Confoe, Inc., enjoys every moment of his tough work life. Fritsch, with more than 24 years of experience under his belt, has lead many large and emerging high-technology businesses and organizations and has dedicated his career to performance improvement.... http://www.managercrossing.com/article/index.php?id=330044 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330045 The days when corporate communications amounted to a glib ''PR man'' with a lengthy rolodex are long gone. Today, it has grown into a full-fledged business operation with a direct impact on the bottom line and an integral role in organizations' success.... http://www.managercrossing.com/article/index.php?id=330045 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330046 Delegation is a management tool used in many organizations across the United States and the world. Delegation, through employees' active involvements, allows managers to efficiently accomplish tasks. Delegation allows managers to develop their skills to the fullest so that their employees can understand and achieve their potentials.... http://www.managercrossing.com/article/index.php?id=330046 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330047 The role of sales manager is a complicated one. While all managers are tasked with getting the best performances from their teams, sales managers have additional concerns. The most obvious difference requires that sales managers reach revenue goals, both long term and short, that have direct impacts on their own compensations, as well on those of their teams.... http://www.managercrossing.com/article/index.php?id=330047 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330048 DataPoint, Inc. appoints Curtis DePass GMPenn National Gaming appoints Frank Quigley GMKen Estelle appointed VP and GM of Rockwell Collins's technical service solutions http://www.managercrossing.com/article/index.php?id=330048 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330049 Change management is a hot topic. There are change management consultants, change management systems, and coaches who help people handle change. With all of that expertise available, it can still feel like we are just barely managing during change. In some cases, those feelings are exactly right.... http://www.managercrossing.com/article/index.php?id=330049 Mon, 10 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330039 For Alessandra (Allie) Nicoletti-director of IT at the weight-management company Jenny Craig, Inc.-accepting the obvious without asking ''why?'' is like losing an opportunity to acquire a new skill. Ever since she was very young, Nicoletti has wanted to figure out how things worked. She was never satisfied knowing only that a radio worked or a light turned on. Her mother played a big role in shaping her into the person she is today. Her mother would tell her, ''You are capable of doing an... http://www.managercrossing.com/article/index.php?id=330039 Mon, 03 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330040 We live, work, love, and socialize in a climate where people don't say what they mean-even with the best of intentions. The following conversation unfolded between two managers at a seminar I was leading.... http://www.managercrossing.com/article/index.php?id=330040 Mon, 03 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330041 Management careers are great, but becoming a good manager requires insight and hard work. Individuals who do their work well are often promoted to management positions. However, management is about much more than simply doing one's task well. For this reason, many good workers fail to become good managers.... http://www.managercrossing.com/article/index.php?id=330041 Mon, 03 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330042 Talking: most of us have little difficulty with that. The problem is communicating. http://www.managercrossing.com/article/index.php?id=330042 Mon, 03 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330043 Dow Jones appoints new general managersLin Bickelmann to receive TMA Manager of the Year AwardFirst Republic Bank appoints David La Velle to senior relationship manager position http://www.managercrossing.com/article/index.php?id=330043 Mon, 03 Sep 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330036 Many individuals aspire to become leaders of their organizations or dream of eventually becoming successful managers. Along with having passion and zeal, managers must learn what it takes to be successful in any business organization.... http://www.managercrossing.com/article/index.php?id=330036 Mon, 27 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330037 Excuse me for paraphrasing a cliché, but you are what you write and say. Your reputation with customers or colleagues often rests on a single interaction. Whether presenting in a boardroom or conducting daily business, you may only have one shot at communicating-not just your message, but who you are.... http://www.managercrossing.com/article/index.php?id=330037 Mon, 27 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330038 Vision Solutions wins IBM Award for Outstanding Performance in 2006John Wittig joins Southern Wine & Spirits of Nevada as executive VP, GMLeo Chandler joins St. Louis Airport Marriott's team as GM... http://www.managercrossing.com/article/index.php?id=330038 Mon, 27 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330032 Carly Drum was born a manager. Firing her friends from her own little office and handing out her own business cards when she was only seven, she role played being a good manager at a very early age. Today, as the managing director of Drum Associates-an executive search firm in New York which places candidates with Wall Street companies, Carly Drum is an account originator and relationship manager who helps corporations fill their executive search needs. The Penn State University graduate o... http://www.managercrossing.com/article/index.php?id=330032 Mon, 20 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330033 Today's workplace is filled with constant ''jabs'' via emails, text messages, cell phone calls, instant messages, work phone calls, and intrusive conversations. These interruptions are incessant, imposing, and often inane.... http://www.managercrossing.com/article/index.php?id=330033 Mon, 20 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330034 Do you remember the childhood game "Hide and Seek?" Whoever is "it" hides their eyes and counts to 100. That's your chance to run and hide-to get prepared. On the count of 100, they open their eyes and yell, "Ready or not-here I come!" and you have to make the best of the situation at that point or you're "caught" out in the open.... http://www.managercrossing.com/article/index.php?id=330034 Mon, 20 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330035 Linda Mayer new VP and GM of global marketing and product management for Terex AWPTech Data Corporation hires Greg Parsonson as VP, corporate developmentCyberonics appoints James A. Reinstein as VP, sales and marketing, and GM, international... http://www.managercrossing.com/article/index.php?id=330035 Mon, 20 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330029 Delayed on a recent trip and sitting in an airline club for a few hours, I overheard this conversation between three 30-something travelers. Amy, Jeanne, and Bill all arrived at the club together, piled their luggage in the chairs across from me, and began to unpack their laptops.... http://www.managercrossing.com/article/index.php?id=330029 Mon, 13 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330030 It is rare that one can find more ups and downs in a career than you'll find in the selling profession. A prosperous month and life is good. A down month and job dis-satisfaction reigns supreme. It is so very common that one's job satisfaction is tied directly to his or her production. It's hard not to experience some of this as a professional salesperson-I mean, come on, how many vocations have a measuring stick as clear and defined as monthly sales production?... http://www.managercrossing.com/article/index.php?id=330030 Mon, 13 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330031 NeoPhotonics names Sitler VP of worldwide salesSmurfit-Stone appoints John Lingle VP, sheet-feeder regionZila promotes Diane E. Klein VP of finance http://www.managercrossing.com/article/index.php?id=330031 Mon, 13 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330026 "Yes, sir. I have a great deal of experience using Microsoft Excel. In fact, I created my resume using that program." http://www.managercrossing.com/article/index.php?id=330026 Mon, 06 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330027 Meetings are an essential part of any organization and its functioning. They are held so often that we sometimes forget they need to be planned to be effective. Unless we prepare for meetings in advance and execute them according to plan, they can prove to be total wastes of time and tax our resources.... http://www.managercrossing.com/article/index.php?id=330027 Mon, 06 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330028 Equity Media names Foster as general managerXtiva Financial Systems appoints Andrew Peterson as new VP of technologyAricent hires Mike Webb as VP and CIO of Aricent http://www.managercrossing.com/article/index.php?id=330028 Mon, 06 Aug 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330023 I'd offer six suggestions to young people thinking about a career in management. First, make sure that management is right for you—that you really enjoy marketing or finance or human resource management or corporate communications and other aspects of organizational life and management responsibilities. Take the test by working for a company or an organization to see whether it feels great—challenging but appropriate, hard but enjoyable. Management isn't right for every... http://www.managercrossing.com/article/index.php?id=330023 Mon, 30 Jul 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330024 Sally, the regional vice-president of sales in a national retail organization, said, "Dan, I know it's important to have the right people 'on the bus,' but who exactly are the 'right people,' and how am I supposed to find them and keep them?"... http://www.managercrossing.com/article/index.php?id=330024 Mon, 30 Jul 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330025 Mary Gelormino joins Sovereign Bank as senior VPFrank Fernandez promoted to vice president of government programs at Blue CrossResortQuest promotes Trevor Hind to general manager of southwest Florida division... http://www.managercrossing.com/article/index.php?id=330025 Mon, 30 Jul 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330020 If you are a senior executive and your relationships, mutual trust (and we define trust as credibility + empathy), and respect for your senior team is broken, questioned, and in short, dysfunctional, what kind of effect does it have on the rest of the organization?... http://www.managercrossing.com/article/index.php?id=330020 Mon, 23 Jul 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330021 Julie, a 39-year-old executive in a large corporation, told me she desperately wanted to improve her work/life balance and her results at work. She had two children at home, and her husband worked an equally time-consuming job. She was constantly working or taking care of her family. However, her business results were not improving, her career was stalling, and she wanted to see her children more.... http://www.managercrossing.com/article/index.php?id=330021 Mon, 23 Jul 2007 00:00:00 CDT http://www.managercrossing.com/article/index.php?id=330022 Pride Hospitality promotes Leonhard to new general managerRittenbach rejoins Arizona and Apache as general managerRotary Club's award goes to Fort McAllister State Park general managerNew appointees at U.S. Steel's plant sitesCelanese Corporation names Beach Lin as executive vice president of Ticona... http://www.managercrossing.com/article/index.php?id=330022 Mon, 23 Jul 2007 00:00:00 CDT